Qantas Green frequent flyer tier

[exceladdict]

So after my recent saga of an offset never being deducted or applied, the green tick has now been applied to my account, but the reward not available for choosing.
The email asked me to wait 21 days before escalating... the wait begins.

 

[DeKa]

I contacted support today and they said they'd look into it and get back within 10 working days - curious how long it took them to get back to you?

Three days. They are now communicating with a “specialist team” to resolve the issue.

 

[BenP]

How are recent experiences for achieving the sustainable stays leaf, timing after checkout and properly crediting to unlock green tier when is the final hurdle?

I got my 4th leaf from th e Ovolo two days after checking out check out officially on Sunday and got it on the Tuesday

 

[jimmy hutspah]

So after my recent saga of an offset never being deducted or applied, the green tick has now been applied to my account, but the reward not available for choosing.
The email asked me to wait 21 days before escalating... the wait begins.

I’m in the Exact same boat. That said, this happened to me last membership year (which was only last month) and reward option appeared after a few days. I’ve managed to snag the 5 green leaves again in the space of the month since then.