Qantas Green frequent flyer tier

Has anyone had trouble adding the voluntary carbon program to their upcoming trip? As i cannot get it to add to my trip in the app and web site.
I am on the phone to QFF and am on hold after 15 mins of asking the same question to 4 different operators in 3 different departments and no one has any idea how or why its not working.

So when i press the link in Green tier to add to voluntary carbon program it takes me to my booking page where i find a link to add the program to my trip. When i press this link, it scrolls down to a link for upgrading your flight experience and i tried this link and nothing happens (I am already in business class on a domestic flight anyway)
 
scottyd72 said:
Has anyone had trouble adding the voluntary carbon program to their upcoming trip? As i cannot get it to add to my trip in the app and web site.
I am on the phone to QFF and am on hold after 15 mins of asking the same question to 4 different operators in 3 different departments and no one has any idea how or why its not working.

So when i press the link in Green tier to add to voluntary carbon program it takes me to my booking page where i find a link to add the program to my trip. When i press this link, it scrolls down to a link for upgrading your flight experience and i tried this link and nothing happens (I am already in business class on a domestic flight anyway)
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Is your flight in the next couple of hours? I found the exact symptoms you are describing in June, when i booked a flight within a few hours, then tried to add the offset. I didn't call, I just offset a later flight, that was in my next year so I missed what i was going for
 
waz22 said:
So it appears that Recycle Smart does not cover my area in Victoria (Mornington Peninsula).
Does anyone have a complete list of the applicable hotels or is it limited to the list on the below website? There are only 2 for Victoria...
Click to expand...
Do you have any plans to travel to Bris? I do regularly for work and it has the better selection of "green" hotels in the multiple Accor properties. Each to their own but I find the Ibis Styles on Elizabeth St to be handy as a budget option for work trips, there's the Mercure/Novotel/Pullman/Sofitel if you prefer something a bit more upmarket.
 
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waz22 said:
So it appears that Recycle Smart does not cover my area in Victoria (Mornington Peninsula).
Does anyone have a complete list of the applicable hotels or is it limited to the list on the below website? There are only 2 for Victoria...
Click to expand...
Hi Waz, is a quick jump to Red Energy an option? You only have to go with green power add-on for a month or so (just check it's actually on the bill - took months for me as they didn't add it and I waited rather than check). Shame to hear about Recycle Smart as i too am on the peninsula and had plans to use them in the future.
 
So my membership year ends today 31 Oct. Just yesterday I realised I'm missing the one green leaf needed for the green tier 50SC, and it's because when I joined Redenergy, green power wasn't opted in. So I added greenpower yesterday.

Would I be able to get the 50SC or have I just wasted the other 4 green leaves?
 
Think you might struggle @he3at sadly.
But always worth an email to plead your case. Red Energy forgot to add my Greenpower tariff in but my contract stated it so fortunately I got my leaf. Usually you don't get points/leaf until after 1st billing cycle.
 
Flyfrequently said:
Think you might struggle @he3at sadly.
But always worth an email to plead your case. Red Energy forgot to add my Greenpower tariff in but my contract stated it so fortunately I got my leaf. Usually you don't get points/leaf until after 1st billing cycle.
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@he3at - Green power is generally backdated to the start of the billing cycle you are in when you ask for it, so you will have a bill soon showing green power being paid for in October, so in your 2024/25 year... definitely worth a call or email to QFF
 
TheCollecter said:
@he3at - Green power is generally backdated to the start of the billing cycle you are in when you ask for it, so you will have a bill soon showing green power being paid for in October, so in your 2024/25 year... definitely worth a call or email to QFF
Click to expand...
OK, thanks for the replies!

The Redenergy rep did tell me that greenpower will be effective from the start of the current billing cycle, which was about a week ago. Looks like I'll just have to wait for the power bill to arrive.

What's the best way to prove my current 4 green leaves exist since they'll probably all disappear tomorrow?
 
he3at said:
OK, thanks for the replies!

The Redenergy rep did tell me that greenpower will be effective from the start of the current billing cycle, which was about a week ago. Looks like I'll just have to wait for the power bill to arrive.

What's the best way to prove my current 4 green leaves exist since they'll probably all disappear tomorrow?
Click to expand...
Screenshots @he3at ?
DejaBrew said:
QF will have it on record, but if I were you, I'd take a screenshot for reference.
Click to expand...
You beat me to it again @DejaBrew 🤦‍♀️
 

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