Qantas Green frequent flyer tier

Has anyone had trouble adding the voluntary carbon program to their upcoming trip? As i cannot get it to add to my trip in the app and web site.
I am on the phone to QFF and am on hold after 15 mins of asking the same question to 4 different operators in 3 different departments and no one has any idea how or why its not working.

So when i press the link in Green tier to add to voluntary carbon program it takes me to my booking page where i find a link to add the program to my trip. When i press this link, it scrolls down to a link for upgrading your flight experience and i tried this link and nothing happens (I am already in business class on a domestic flight anyway)
 
Has anyone had trouble adding the voluntary carbon program to their upcoming trip? As i cannot get it to add to my trip in the app and web site.
I am on the phone to QFF and am on hold after 15 mins of asking the same question to 4 different operators in 3 different departments and no one has any idea how or why its not working.

So when i press the link in Green tier to add to voluntary carbon program it takes me to my booking page where i find a link to add the program to my trip. When i press this link, it scrolls down to a link for upgrading your flight experience and i tried this link and nothing happens (I am already in business class on a domestic flight anyway)
Is your flight in the next couple of hours? I found the exact symptoms you are describing in June, when i booked a flight within a few hours, then tried to add the offset. I didn't call, I just offset a later flight, that was in my next year so I missed what i was going for
 
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So it appears that Recycle Smart does not cover my area in Victoria (Mornington Peninsula).
Does anyone have a complete list of the applicable hotels or is it limited to the list on the below website? There are only 2 for Victoria...
Do you have any plans to travel to Bris? I do regularly for work and it has the better selection of "green" hotels in the multiple Accor properties. Each to their own but I find the Ibis Styles on Elizabeth St to be handy as a budget option for work trips, there's the Mercure/Novotel/Pullman/Sofitel if you prefer something a bit more upmarket.
 
So it appears that Recycle Smart does not cover my area in Victoria (Mornington Peninsula).
Does anyone have a complete list of the applicable hotels or is it limited to the list on the below website? There are only 2 for Victoria...
Hi Waz, is a quick jump to Red Energy an option? You only have to go with green power add-on for a month or so (just check it's actually on the bill - took months for me as they didn't add it and I waited rather than check). Shame to hear about Recycle Smart as i too am on the peninsula and had plans to use them in the future.
 

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