Qantas FY25 results

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Commentary on fleet. My bolding. --

The Group’s fleet renewal program continued with the delivery of the first A321XLR, seven new A321LRs, four new A320neos and five new A220-300s. In addition, the Group took delivery of five mid-life A319-100s, seven mid-life Q400s and four E190s through wet lease arrangements with Alliance Airlines. With 20 A321LRs now in the fleet, Jetstar is seeing significant incremental fuel and scale efficiencies, reduced emissions per ASK compared to its A320-200s and improved customer and employee sentiment from this new technology.

Alongside investment in new fleet, the Group continues to enhance the customer experience on the ground and in the air. This includes investment in lounges, redesigned food and beverage offerings on Qantas, bolstered disruption management capabilities, and improved baggage solutions, including enhanced tracking. Significant investments are also being made in cabin enhancement programs across Qantas’ 737-800 and A330 fleets and Jetstar’s 787-8 aircraft. This includes features like new seating, Wi-Fi connectivity, larger overhead bins and updated inflight entertainment screens. With the first A321XLR delivered for the Group, additional fleet orders for 20 Qantas A321XLR aircraft were confirmed, including 16 aircraft with lieflat Business seating.
 
Auckland lounge to re-open Feb 2026
Also LAX Business to be refreshed

Cabin refresh on 330s and Jetstar 787s pushed back a few months. (First aircraft to return from Feb 2026 and April 2026 respectively)

Broader Asian Wifi from Dec 2025 (presumably on 330s).

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Jetstar 321XLR from 2027 to be two-class.

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Sunrise A350s to commence 4Q FY27 (so Apr-June 2027) once QF has three aircraft.
(Would enable daily SYD-LHR)

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Aircraft deliveries over next two years mostly unchanged.
No specific comments on 737 retirements.

Also confirms that 4 ex-SQ 737s will join fleet in FY26.

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Qantas Loyalty's net operating margin has reduced for the 5th straight year in a row.

Growth in points bookings is down compared to last financial year.

Growth in points earned is down compared to last financial year.

Growth in member numbers is down compared to last financial year.

Growth in active members is down compared to last financial year.

Growth in new QBR members is down compared to last financial year.

Qantas' share of the credit card market has stagnated (was growing last year).

It's always funny when Qantas Loyalty (and its boosters) talk about the 'loyalty flywheel' even though growth is deaccelerating by every single metric.
 
On 321XLR:
Qantas’ first two A321XLRs are expected to enter service on its domestic network in mid-September, making it the first airline in the Asia Pacific to operate the new aircraft type.

Strong forecast capacity growth driven by new deliveries. I assume JQ is down with the 787 refurb.

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This is great news about A321 lie flat seats. I'm hoping they will also be used for trans-con?
 
This is great news about A321 lie flat seats. I'm hoping they will also be used for trans-con?
Qantas Group CEO Vanessa Hudson says the lie-flat seats will be “well suited for longer domestic sectors like Sydney and Melbourne to Perth, and creating new possibilities for our international network on routes like Perth to India or Adelaide to Singapore.”

“They’ll also provide a more consistent premium experience for customers flying domestically and connecting onto our long-haul international network, like Brisbane- Perth-London.”

Seems they are well aware that recliners aren't going to cut it when connecting with long-haul.
 
How’s that HBA lounge demolition looking 😝

Good to see narrowbody lie flat J product even though it won’t be on routes that I fly often
 
Qantas Loyalty's net operating margin has reduced for the 5th straight year in a row.

Growth in points bookings is down compared to last financial year.

Growth in points earned is down compared to last financial year.

Growth in member numbers is down compared to last financial year.

Growth in active members is down compared to last financial year.

Growth in new QBR members is down compared to last financial year.

Qantas' share of the credit card market has stagnated (was growing last year).

It's always funny when Qantas Loyalty (and its boosters) talk about the 'loyalty flywheel' even though growth is deaccelerating by every single metric.
Although to some degree its the Netflix effect. At some point you have saturated the market and can't grow anymore. There's only so many people in Australia.

It needs other ways to keep growth or profitability.
 

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