Qantas First Lounges to Reopen

justinbrett

Established Member
Joined
Mar 6, 2006
Messages
1,884
Points
595
Qantas
Platinum
My feeling is that ‘extra cost’ amenities, at least at this stage, should be based on class of service, not status. For the most part people haven't been earning status through revenue to the airline.

perception wise with jobkeeper and other various airline subsidies, should money be propping up the cheapest tickets with expensive food and beverages... in some cases perhaps costing close to the price of the base fare itself? Business class tickets include those amenities in the fare.

Considering you can't fly F I can't see how that would work. Usually I would support paid F getting something extra vs WP/P1, but to suggest paid J get more than WP/P1 - nooope! Besides, if you incentivise status you encourage more frequent travel and higher fare classes - if you just incentivise class of travel, that only works that one time.
 

manutd88

Junior Member
Joined
Nov 28, 2017
Messages
15
Points
35
Yes - here are the eligibility conditions:
Well traditionally as gold I would have only access to business lounge. Given it's the first lounge, was just worried they may tweak it. Just wouldn't bother going early to airport if they didn't allow the wife on.
 

MEL_Traveller

Enthusiast
Joined
Apr 27, 2005
Messages
22,740
Solutions
6
Points
1,820
Where's my incentive to fly Qantas if I'm not receiving status benefits?

You’re still getting the business class lounge, just without champagne (sparkling wine would be included). You’re still getting priority check-in and other benefits. Just not ones which cost a lot of money.

Considering you can't fly F I can't see how that would work. Usually I would support paid F getting something extra vs WP/P1, but to suggest paid J get more than WP/P1 - nooope! Besides, if you incentivise status you encourage more frequent travel and higher fare classes - if you just incentivise class of travel, that only works that one time.

Most business class lounges around the world provide champagne. So the cost of the ticket includes that. The provision of that amenity is not being subsidised from other sources.

I’m not sure a platinum in economy class is going to change flying qantas because they get sparkling wine instead of champagne. Many (most?) status holders seem to have stuck with qantas no matter how much the product has been devalued over the years (golden handcuffs).

There has been no flying for status in the last year, so arguing enhanced amenities is a reward and recognition for revenue spend doesn’t stack up - it may in the future, just not now. With a base fare of $80 MEL-AKL (the current price on Jetstar), a bottle of champagne means the passenger is almost flying for free.
 

justinbrett

Established Member
Joined
Mar 6, 2006
Messages
1,884
Points
595
Qantas
Platinum
You’re still getting the business class lounge, just without champagne (sparkling wine would be included). You’re still getting priority check-in and other benefits. Just not ones which cost a lot of money.



Most business class lounges around the world provide champagne. So the cost of the ticket includes that. The provision of that amenity is not being subsidised from other sources.

I’m not sure a platinum in economy class is going to change flying qantas because they get sparkling wine instead of champagne. Many (most?) status holders seem to have stuck with qantas no matter how much the product has been devalued over the years (golden handcuffs).

There has been no flying for status in the last year, so arguing enhanced amenities is a reward and recognition for revenue spend doesn’t stack up - it may in the future, just not now. With a base fare of $80 MEL-AKL (the current price on Jetstar), a bottle of champagne means the passenger is almost flying for free.

Your argument could be used for any part of the lounge, not just champagne. Let's face it, they're not serving top shelf champagne anyway, probably getting it for $30 a bottle max - and I'm pretty sure they don't pay tax as it's outside the customs zone, so probably even less.

The Flounge is probably going to be a net loss for them in the short term, but they rightly recognise that pax who have spent a lot on flying in the past and will do again, so they absolutely should keep them happy.

Ask yourself, even in normal times, why do they permit WP flying JQ to NZ to the Flounge, but someone who paid full J to London has to go to the business lounge? They play the long game, that's why.
 

MEL_Traveller

Enthusiast
Joined
Apr 27, 2005
Messages
22,740
Solutions
6
Points
1,820
Your argument could be used for any part of the lounge, not just champagne. Let's face it, they're not serving top shelf champagne anyway, probably getting it for $30 a bottle max - and I'm pretty sure they don't pay tax as it's outside the customs zone, so probably even less.

The Flounge is probably going to be a net loss for them in the short term, but they rightly recognise that pax who have spent a lot on flying in the past and will do again, so they absolutely should keep them happy.

Ask yourself, even in normal times, why do they permit WP flying JQ to NZ to the Flounge, but someone who paid full J to London has to go to the business lounge? They play the long game, that's why.

The difference here is the taxpayer subsidy airlines are getting. In ordinary times, qantas makes their profit and are free to spend it how they see fit. If they want to reward top tiers who have spent money over the year with enhanced services, that’s fine. (I have expressed disappointment with the QF business class lounge offering many times when it comes to pax paying top dollar, but might not have status).

But if you are taking subsidies.. whether landing fees, rebates to offer half price flights, etc, should money be providing champagne to passengers paying $80 to fly to new zealand?

Keeping status pax happy? They’ve had status extensions, rollover status credits, all sorts of assistance. Do we need to extend premium alcohol?
 

Beano

Member
Joined
Jun 5, 2014
Messages
393
Points
235
Qantas
Platinum
I’m not sure a platinum in economy class is going to change flying qantas because they get sparkling wine instead of champagne. Many (most?) status holders seem to have stuck with qantas no matter how much the product has been devalued over the years (golden handcuffs).
Sounds a bit like me. The loyalty program is just that-a Loyalty Program. Why not enjoy business or first amenities when you have proved yourself a loyal customer. To get to P or P1 in economy takes a lot of flying and spending money consistently, which would be the bread and butter of the business. An occasional flight in F is not going to do much for for the business. As for the golden handcuffs I must say that is me, not that I need to as LTG, but flying economy with another airline and no lounge access does not appeal.
 

MEL_Traveller

Enthusiast
Joined
Apr 27, 2005
Messages
22,740
Solutions
6
Points
1,820
I fly business class AND hold status and even fund it mostly out of my own private pockets. So clearly, I should get Dom Perignon... :p

Absolutely!

QF's business class lounge offerings are pretty dire... they seem to assume all business class pax have status and pitch their business lounges at an economy class level (cost wise!) Compare to Cathay that offers a much upgraded standard as basic.

Sounds a bit like me. The loyalty program is just that-a Loyalty Program. Why not enjoy business or first amenities when you have proved yourself a loyal customer. To get to P or P1 in economy takes a lot of flying and spending money consistently, which would be the bread and butter of the business. An occasional flight in F is not going to do much for for the business. As for the golden handcuffs I must say that is me, not that I need to as LTG, but flying economy with another airline and no lounge access does not appeal.

For sure. In ordinary circumstances where the airline is paying for it and not taking subsidies, they are free to do as they want :) And in ordinary times, platinums do a lot of flying. But in the last year... not so much.
 
Vinomofo is the best wine deals site on the planet. Good wines, real people and epic deals, without all the bowties and bs.

AFF Supporters can remove this and all advertisements

justinbrett

Established Member
Joined
Mar 6, 2006
Messages
1,884
Points
595
Qantas
Platinum
The difference here is the taxpayer subsidy airlines are getting. In ordinary times, qantas makes their profit and are free to spend it how they see fit. If they want to reward top tiers who have spent money over the year with enhanced services, that’s fine. (I have expressed disappointment with the QF business class lounge offering many times when it comes to pax paying top dollar, but might not have status).

But if you are taking subsidies.. whether landing fees, rebates to offer half price flights, etc, should money be providing champagne to passengers paying $80 to fly to new zealand?

Keeping status pax happy? They’ve had status extensions, rollover status credits, all sorts of assistance. Do we need to extend premium alcohol?
The subsidies are funding the parts of the airline not flying (ie long haul). The TT flights do not need subsidies. They will operate at a profit.

Also the vast majority of pax are paying a lot more than $80 so you can stop saying that in every post.

Again, if we’re going to be that frugal, don’t open the lounge in the first place.
 

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..

Community Statistics

Threads
87,562
Messages
2,152,508
Members
54,556
Latest member
thefloracorner

Staff online

Top