- Dec 6, 2004
Another mention for AFF founder/owner Clifford!theaustralian.news.com.au said:Qantas fees 'devaluing' flight points
Steve Creedy, Aviation writer
September 09, 2006
QANTAS has been accused of unfairly devaluing the points of its 4.3 million frequent flyers with taxes and surcharges that can now add more than $600 to what is supposedly a free ticket.
Additional fees on domestic frequent flyer tickets have now hit $100 for a return flight - only slightly less than buying some cheap sale fares - and international travellers are slugged with charges ranging from $200 to $626.
Travellers wanting a frequent-flyer ticket from Sydney to Paris are among the hardest hit, shelling out 128,000 points and $626 in taxes and surcharges on a return economy ticket. A return economy fully inclusive sale fare costs $1970.
The airline hopes to sooth angst over the surcharges, imposed to cover the soaring cost of aviation fuel, by allowing domestic travellers to use points to pay for them.
Frequent flyers wanting to use this system face a flat levy of 6500 points on each domestic flight, but the move has been criticised as a backdoor way to raise the cost of redeeming tickets.
"What it does is reduce the value of the points because if you choose to pay the levy using points it increases the number of points it takes to get a free ticket," said frequentflyer.com.au website founder Clifford Reichlin.
Australian frequent flyers were slugged with higher charges than many countries where the fuel surcharge and taxes are often included in the ticket price for travellers using points, he said.