gpr49697
Intern
- Joined
- Jan 7, 2011
- Posts
- 53
Trip from Perth to Sydney over a week ago, paid for exit row and then was moved out having been told "making way for someone who bought the exit row seating"
was told at the service desk refund would be sorted (not yet) and then in my feedback on the advisory panel I asked to be contacted on this (not yet)
so not happy - now having to chase qantas!
Note of caution:- i did get points upgrade going over and selected my seat which then came up with a funny screen saying that I did not need to pay any extra money for the exit row I had already booked and paid for so wondering if there is a glitch in the seat selection process if you make a change to another flight in the booking (I did not change my exit row seat).
was told at the service desk refund would be sorted (not yet) and then in my feedback on the advisory panel I asked to be contacted on this (not yet)
so not happy - now having to chase qantas!
Note of caution:- i did get points upgrade going over and selected my seat which then came up with a funny screen saying that I did not need to pay any extra money for the exit row I had already booked and paid for so wondering if there is a glitch in the seat selection process if you make a change to another flight in the booking (I did not change my exit row seat).