This is a rant I have had with people, but can’t see in my history that I’ve ranted in this forum… if I have please berate me and I will delete. Start rant:
2 years ago I took 2 of my kids to NZ for Christmas… see Grandma, see Queenstown, kinda cool.
At online check-in on leaving MEL Qantas asked for passport numbers, DOBs, and full names as shown in passport… standard stuff they have to have.
A week later and we are checking in to leave Queenstown and Qantas ask for the same details again!!! I was furious as I had to do 3 people, and they had been given all this info already! The voice of reason, my eldest, suggested maybe they don’t want to hold that info in case they get hacked.
We are told that no passport numbers were stolen in the hack. Piss off a (petty) customer big time, but save millions of people being impacted. Plus I have a pretty smart kid (not inherited from me, I swear).
