QANTAS Cyber Incident

[kookaburra75]

An interesting (well not really), post on LinkedIn for those of you who live in that world

Compared to the public outrage that followed the Medibank and Optus data breaches, the response to the recent Qantas incident has been relatively measured. | Gus McManus posted on the topic | LinkedIn

Compared to the public outrage that followed the Medibank and Optus data breaches, the response to the recent Qantas incident has been relatively measured. This may reflect a growing public familiarity with cyber risks—but it also suggests that Qantas learned from the communications missteps of...

www.linkedin.com

I know the poster and have provided him with some direct feedback, that I don't think Qantas' response was textbook perfect. Pile on too if you want

 

[Flyingwombat]

I'm not setting up credit monitoring. I also had everything released.

Your choice... but I plan to be more prudent. It costs thousands to clear a stolen identity if they really go to town.

 

[Berlin]

Just received this lovely email from KLM. Almost to the word exactly what we've all got from Qantas. Too sorry but not sorry, third party got broken into bla bla. Now bugger off you annoying customers! Not surprising coming from either KLM nor Qantas tbh.



I am SO over all these companies that constantly torture us with ultra complicated passwords and how many factor verification but then it is in 98& of cases THEM who got broken in, just because they're too stingy to set up their security property and/ off shove all our data to some dodgy off shore country.

 

[prozac]

Just received this lovely email from KLM. Almost to the word exactly what we've all got from Qantas. Too sorry but not sorry, third party got broken into bla bla. Now bugger off you annoying customers! Not surprising coming from either KLM nor Qantas tbh.

View attachment 463354

I am SO over all these companies that constantly torture us with ultra complicated passwords and how many factor verification but then it is in 98& of cases THEM who got broken in, just because they're too stingy to set up their security property and/ off shove all our data to some dodgy off shore country.

Bugga, & haven't received my email yet.

 

[There'sOnlyOneJimmy]

Almost to the word exactly what we've all got from Qantas.

Maybe they used the same AI to write it…

 

[bPeteb]

Your choice... but I plan to be more prudent. It costs thousands to clear a stolen identity if they really go to town.

I know, it is. I ended up creating a ClearScore account but I’ve seen no increase in email or SMS spam

 

[prozac]

Maybe they used the same AI to write it…

Before or after the translation?

 

[Flyerwin]

Do data broker removal services like Data Broker Removal Service | Incogni help, or is it too late when the data is already in the dark web?

Anyone here with experience with services like these?

 

[AustraliaPoochie]

Re: the data list removal services, think its too late.
They would also probably charge you an ongoing fee, or a once off fee, and who knows, could be a scam in itself.
Its like putting your name on the national do not call list, but charities, as well as political parties, and also companies you have dealt with, ie, your pestering isp can still bamboozle you.
Or you getting a letter in the mail, or an email about a long deeased relo, and a UK barrister is look to help you reunite you and your "lost funds".
The scammers/fraudsters are probably now working to see how much they can get from QF, or if QF will agree to their demands.
Ideally, it should not have been so easy for the fraudster to work the QFs outsourced provider like this/that, ie, so easily.