QF cancelling points
[h=1]Bought QFF Points using Family Xfer - Qantas Have Suspended my Account Pending Investigation[/h]
Gerbud on 02/03/2016 - 14:12
Last edited 02/03/2016 - 14:13
Hey,
So the other night, I could not login online to my account. Called up Qantas and said my account was under investigation.
Guy called me today and said that they have audited my account and want proof that the family x-fers of points were coming from actual family members.
I have had 5 xfers in the past few months (2 from my GF so no issues there) and 3 from people who I bought online from.
I have been given 21 days and told that if I can not prove these points were from family members, they will be cancelled and my account will be suspended.
I have already used most of the points to book 2 x rewards flights. The guy said this would have to be reviewed on a case by case basis.
I am also concerned about landing the people in trouble I bought from.
Has anyone else been in this situation? What did you do and how did it play out?
Any advice much appreciated? Thanks
Saw this on a website, thought all would be interested.