Qantas Business Class meals & menus

[CaptJCool]

I'm in my 70s and I rarely have dinner before 7pm - usually later

My parents suffer the AC Resthaven “demanding” dinner at 5pm

My mother protests by eating in her room

QF746 ADL-Syd





Here’s to living to 100
Century. Congrats David A


Celebrating my most amazing 5th time recycled WP status with many thanks to generosity

 

[pyffii]

Flew IB Express yesterday from Naples to Madrid in business and this low cost carrier puts Qantas to shame with an amazing lunch of tuna and tomato as an appetiser and then ravioli with cheese and asparagus which was absolutely delicious and served with a fresh crunchy bread roll and finished with a lemon mouse topped with chocolate….cannot understand for the life of me why it’s so difficult for Qantas to have edible meals no matter the time of day….this flight was a 2.50pm departure

 

[FlyingKangaroo]

….cannot understand for the life of me why it’s so difficult for Qantas to have edible meals no matter the time of day….

Alas it’s not; it’s a choice. $$$.

They know they can and will continue to get away with it, too.

 

[jrfsp]

Flew IB Express yesterday from Naples to Madrid in business and this low cost carrier puts Qantas to shame with an amazing lunch of tuna and tomato as an appetiser and then ravioli with cheese and asparagus which was absolutely delicious and served with a fresh crunchy bread roll and finished with a lemon mouse topped with chocolate….cannot understand for the life of me why it’s so difficult for Qantas to have edible meals no matter the time of day….this flight was a 2.50pm departure

It’s not really an LCC though, it’s basically Iberia with a cheaper crew - eg Qantaslink.

I always enjoy Euro business on IB / BA and find its way better value than QF. I can live without a bigger seat when the soft product is good.

 

[smckay]

QF1292 HBA-MEL. Breakfast options omelette with suasage or halloumi and vege thing with bacon and spinach. It was acceptable.

Side thing of feta and something was cheap cafe quality.

Cawfee was from a packet but not too bad. The CSM looked after me, bumps out of HBA for 20 mins meant an express meal service


QF155 MEL-AKL. Qantas strikes again, 4 brisket meals loaded, all taken by row 1. .

Chicken was ok for an economy meal; thigh meat, totally limp worn out beans, uninspiring piece of cheese

Side dish of salmon and potato salad was good.

CSM stated catering ex AUS was typical of not loading plenty of both meals.
Maggie Beer ice cream and SA Shiraz both exceptional.

First of 3 such trips, have now learnt to take row 1 and put up with no bags at feet.

 

[Economy_Gold]

QF155 MEL-AKL. Qantas strikes again, 4 brisket meals loaded, all taken by row 1. .

Chicken was ok for an economy meal; thigh meat, totally limp worn out beans, uninspiring piece of cheese

CSM stated catering ex AUS was typical of not loading plenty of both meals.

Welcome to the world of extreme QF catering cost cutting! I think the only way QF would improve/restore the catering is if
a) they get too many complaints from Business passengers (I now always lodge a complaint if they run out of meals or if the quality is miserable)
b) people start moving away from QF Business, either by going to other carriers or downgrading to Economy.

 

[VPS]

My parents suffer the AC Resthaven “demanding” dinner at 5pm

My mother protests by eating in her room

So many emoticons I could use here. How awful - now back OT

 

[Daver6]

Part of the QF domestic J food problem is the lack of variety over the years. It's a continued variation of the same things and it just gets boring. I'd love to see some south east Asian options. Maybe Japanese too. Some sushi rolls for a fresher lunch time service would be amazing!

 

[RooFlyer]

Some sushi rolls for a fresher lunch time service would be amazing!

Agree, but would never get past row 1!

 

[LionKing]

Welcome to the world of extreme QF catering cost cutting! I think the only way QF would improve/restore the catering is if
a) they get too many complaints from Business passengers (I now always lodge a complaint if they run out of meals or if the quality is miserable)
b) people start moving away from QF Business, either by going to other carriers or downgrading to Economy.

The quickest solution to reduce waste and fulfill customers needs on QF is to introduce meal pre-ordering option on flights, which guarantees your meal choice 24 hours before takeoff.

 

[smckay]

Welcome to the world of extreme QF catering cost cutting! I think the only way QF would improve/restore the catering is if
a) they get too many complaints from Business passengers (I now always lodge a complaint if they run out of meals or if the quality is miserable)
b) people start moving away from QF Business, either by going to other carriers or downgrading to Economy.

I did complain as after a year off QF things hadn't changed.

Tell me you don’t care, without telling me you don’t care (my italics);

Thank you for contacting the Qantas Customer Care team about your flight to Auckland.

We’re sorry to hear that your preferred meal choice was no longer available by the time it was your turn to select your meal. We understand the frustration this has caused, especially when you were looking forward to a specific option during your flight.

We want all our customers to have an enjoyable journey when they travel with us. We always do our best to offer our customers a wide selection of meals, as well as balance our commitment to sustainability and waste reduction.

Our catering teams estimate how many meals we need on each flight. However, on this occasion, our estimates were incorrect, and some customers didn’t get their first choice. I can understand how frustrating that must have been.

Customer feedback plays an important role in our continuous improvement process so that we can provide you with exceptional service from start to finish.

Thank you for taking the time to tell us about your experience and we look forward to welcoming you onboard again soon.

Kind regards,

Ron
Qantas Customer Care

 

[FlyingKangaroo]

These responses are so patronising, dismissive, and transparent. I don't know why they even bother. When you offer nothing and practically try to gaslight the recipient into thinking they're just being difficult by trying to frame the problem as some one-off, exceptional issue, you'd be better off ignoring them entirely.

Last year they framed their total lack of catering in places like Samoa, Tonga, and Palau as though it were a one-off issue, not policy. "Sorry that I'm not as stupid as you want me to be."

 

[Captain Halliday]

I did complain as after a year off QF things hadn't changed.

Tell me you don’t care, without telling me you don’t care (my italics);

Thank you for contacting the Qantas Customer Care team about your flight to Auckland.

We’re sorry to hear that your preferred meal choice was no longer available by the time it was your turn to select your meal. We understand the frustration this has caused, especially when you were looking forward to a specific option during your flight.

We want all our customers to have an enjoyable journey when they travel with us. We always do our best to offer our customers a wide selection of meals, as well as balance our commitment to sustainability and waste reduction.

Our catering teams estimate how many meals we need on each flight. However, on this occasion, our estimates were incorrect, and some customers didn’t get their first choice. I can understand how frustrating that must have been.

Customer feedback plays an important role in our continuous improvement process so that we can provide you with exceptional service from start to finish.

Thank you for taking the time to tell us about your experience and we look forward to welcoming you onboard again soon.

Kind regards,

Ron
Qantas Customer Care

Reads like an AI response.

 

[FlyingKangaroo]

Reads like an AI response.

AI slop or offshore labour-hire slop; who's to say, it's all the same, doesn't really matter to me

Speaking of AI slop, at this point, I'm convinced someone in Mascot is feeding these cheap slop meals into ChatGPT which is spitting out more slop about how amazing they are.

Carb-heavy pastries served with bread and cheese and crackers are a great way to lull you into a nap at 35,000 feet; excellent idea! Not just that, but you're also helping to support grain farmers. Way to go! If you'd like some more ideas on how to add even more starch to your meal plan, let me know and I'm happy to help.

 

[Berlin]

I always enjoy Euro business on IB / BA and find its way better value than QF. I can live without a bigger seat when the soft product is good.

Most European airlines offer way better food on similar lengths flights which already explains why they bother and Qantas does not: Lots of competition. And I fully agree, I’d prefer better food and drinks over the slightly bigger seat too.

Iberia and Finnair are both usually excellent on these short hops with the latter having improved significantly in recent years. But I had some really great flights on non-OW airlines too recently, Swiss is great for example (way better than LH main line).

 

[kermatu]

The quickest solution to reduce waste and fulfill customers needs on QF is to introduce meal pre-ordering option on flights, which guarantees your meal choice 24 hours before takeoff.

Agree, but who would trust QF IT to get this right? And if 24 hours out it would still be "toastie or cheese plate".

Domestic won't see it happen, especially with so many cancellations and pax switching flights. But should be resumed internationally. And quality plus variety improved across the board.

 

[muppet]

QF25 SYD-HND

Took the Japanese set. Was quite nice.