Qantas Business Class meals & menus

[wenglock.mok]

See i think 90 mins for dinner on a 737 is too long

If they can manage it in 40 mins SYD-MEL (from time cart is out until everything cleared away) they should offer the same for those ultra short sectors.

I don't recall seeing the cart ever come out though. I think the service flow was him going to everyone asking if they wanted to eat, what they'd like to eat and drink, and then him individually bringing the trays out to each passenger. The trays were literally flying out of the galley (i.e. not at a glacial pace) so I can only guess perhaps more passengers took up him on the offer to eat/drink than was expected?

 

[MEL_Traveller]

I don't recall seeing the cart ever come out though. I think the service flow was him going to everyone asking if they wanted to eat, what they'd like to eat and drink, and then him individually bringing the trays out to each passenger. The trays were literally flying out of the galley (i.e. not at a glacial pace) so I can only guess perhaps more passengers took up him on the offer to eat/drink than was expected?

Thinking about it I guess plating takes extra time… but maybe they should switch to domestic and trans-tasman plating for the return flight? Pre-plated meals, simply put it on the tray and serve. They could easily get that out of the way in 45 mins. And pax whi want to enjoy longer service could be afforded that accordingly (extra time over dessert and post meal drinks etc)

 

[Captain Halliday]

The part I don’t understand about slow service on overnight flights is that the crew have to work both meal services so their only rest break is between those services.

Generally half the crew rest and half remain in the cabin and they swap mid-way through the flight.

So if meals on an 8 hour flight take 4 hours, they’d get roughly 2 hours break.

Get that service time down to 3 hours and they all get an extra 30 mins or so in the crew rest.

Perhaps I’m missing a company rule or policy or something in their EBA.

@milehighclub any insight here?