QANTAS BPAY booking ticketing issue

[leesionn]

Hi all,

I booked a flight with QF on Boxing Day for March via BPAY to not pay card fees (PayID didn’t work for me), and I paid this as required on the day, prior to midnight. On Tuesday (after the 2 business days required for the payment to be processed), the “you must pay by midnight December 26” message disappeared, but no ticket appeared and it doesn’t let me add the booking to my QFF app.

When I go into manage booking and try to get it to email my itinerary to me it throws an error. I’ve tried doing the contact us via the app, and when I select “existing booking”, the booking is there but then it again directs me to manage booking and same issue occurs.

I’m currently overseas for a month or so, so won’t be able to contact Qantas till I’m back - just wondering if anyone else has had a similar experience? Have tickets take longer to be confirmed etc

Thanks all!

 

[Mwenenzi]

<snip> the “you must pay by midnight December 26” message
<snip>
I’m currently overseas for a month or so, so won’t be able to contact Qantas till I’m back - just wondering if anyone else has had a similar experience? Have tickets take longer to be confirmed etc!

Did the timing take into account your time zone & date line(if applicable) relative to AU?
Has the money been deducted from your account?