Qantas axes inflight internet

[anat0l]

The average take up of the service was less than five per cent, according to the airline

What lousy journalism and statements from QF. "Less than five percent"... of freakin' what? Of expected traffic uptake? Of expected revenue? Of pax expressing interest? Of bandwidth used? And what's the big deal with "five percent" as the threshhold?

Geez what a lousy weasel statement if you ever saw one......

 

[oz_mark]

What lousy journalism and statements from QF. "Less than five percent"... of freakin' what? Of expected traffic uptake? Of expected revenue? Of pax expressing interest? Of bandwidth used? And what's the big deal with "five percent" as the threshhold?

Who said five percent was a threshold?

 

[oz_mark]

I think Qantas did this trial pretty blind and without enough due consideration. Did anyone even consider a domestic service? DJ is about to launch one; surely they are not building their own infrastructure, they have to be going to some provider. I'd think that the trans-continental would be a great market for this service, not to mention that a lot of the revenue will be courtesy of expense accounts.

Any reference for DJ being about to launch one? Some of us are still waiting for them to get the wifi thing happening so they can stream content to our BYO devices. Not sure that internet connectivity is going to be happening any time soon with them.

 

[anat0l]

Who said five percent was a threshold?

I guess no one, but then what's the point of saying "less than five percent" if it has no meaning or context?

 

[BAM1748]

All of these people who say "I am not a fan of it" or similar do not take into account that many people are.

The option should be there as many 1st world airlines provide this.

But of course it is all too hard for Qantas.

*You're the reason we ....have no internet*

if enough people were fans I dare say they would continue it.

Matt

 

[Must...Fly!]

if enough people were fans I dare say they would continue it.

Matt

Sometimes it's best not to bother stating sense here.

 

[lovestotravel]

Either way the other premium airlines are doing it, and they are far more successful than Qantas Int.......

 

[Must...Fly!]

Either way the other premium airlines are doing it, and they are far more successful than Qantas Int.......

Does anyone offer it transpacific (other than the QF trial)?

 

[markis10]

Any reference for DJ being about to launch one? Some of us are still waiting for them to get the wifi thing happening so they can stream content to our BYO devices. Not sure that internet connectivity is going to be happening any time soon with them.

Domestic internet connectivity would have the same issues as the QF trial did, because it would have to use the same system.

 

[BAM1748]

Either way the other premium airlines are doing it, and they are far more successful than Qantas Int.......

Other airlines might gold plate their taps, but that doesn't make it a winner of an idea for every airlines, horses for courses.

matt

 

[lovestotravel]

Other airlines might gold plate their taps, but that doesn't make it a winner of an idea for every airlines, horses for courses.

matt

Just gives people more reason to fly Singapore and Emirates over Qantas

 

[trippin_the_rift]

Domestic internet connectivity would have the same issues as the QF trial did, because it would have to use the same system.

Rumor has it that if you're on Telstra, you already have internet in the sky domestically...

 

[markis10]

Rumor has it that if you're on Telstra, you already have internet in the sky domestically...

Apparently you do if over ISA or in a holding pattern over the Sunshine Coast!

 

[cambriamarsh]

Let's hope they can get something sorted domestically at least pronto. In 5 years' time they'll either have internet access everywhere or they'll be seen as a discount carrier not a tier 1 carrier.

 

[rotor]

I recently tried the wifi on QF1 between Sydney and Singapore. It was terrible, and I expect a refund ... I spoke to the CSM at the time and was given that useless business card with a URL, fax number and snail mail address. Seriously, I have to write a letter to complain? While the T&C say they take no responsibility for the performance, I don't think you can charge $25 for a few kilobytes.

 

[Mal Ware]

Let's hope they can get something sorted domestically at least pronto. In 5 years' time they'll either have internet access everywhere or they'll be seen as a discount carrier not a tier 1 carrier.

In 5 years they will probably be handing out the Ipad5 if they are still around that long after Joyce has dismantled the airline piece by piece.

 

[nlagalle]

In 5 years they will probably be handing out the Ipad5 if they are still around that long after Joyce has dismantled the airline piece by piece.

I'd be more worried about Dixon doing that (after failing to sell it off once). Don't see Joyce "dismantling". But Dixon plans to!

 

[horseman]

BigW have adsl extension cords fairly cheap, AJ could just grab a bunch of them and run the planes off his home broadband cheap as chips! He'd earn a few ff point by scanning his edr card too!

 

[auskiwiflyer]

I just found this thread...

I am enraged by this decision, and it is yet another example of QF making decisions that will further lead to their demise in the current form..

Now to inflight wifi....

EK has it on ALL a380s and I fly on EK A380s at least twice a month TT. I use the wifi 9 times out of 10 and it is the SAME SUPPLIER (Onair) QF trialled. However note these differences.

Price: EK $5 for 30mb or $15 for 100mb (I typically surf all I need and use around 80 MB on the 3 hour flight)
I mean QF: $40 for 35mb!! WTF?? Of course noone tried it!! How many more would have tried it if the entry price was $5!!!! SOO F'ING LAME

Speed: I have used it on EK for skype voice calls many times and it is fine for those. I have even used it for skype video - it works, but it's a bit choppy. So if it was incredibly bad on QF, maybe Onair as the supplier offers differing bandwidth to the plane and QF selected "Poverty pack" and EK selected "What's best for the Customer"

To those that say they want to be disconnected during their flight - it's only because they haven't regularly used in-flight wifi. It is a godsend, business, emergency family situations, emails, etc. It gives you the OPTION to use your flight time productively, and to be contacted in emergencies.

TO QANTAS: I have flown over 70 sectors this year alone, and let me tell you - no in-flight wifi is another reason why I don't use you trans-tasman (in addition to the fact that you only have 737s on TT now, and a very cough lounge experience in AKL, and overpriced J seats which are only pretend J due to aforementioned 737s)

Sigh

 

[lovestotravel]

TO QANTAS: I have flown over 70 sectors this year alone, and let me tell you - no in-flight wifi is another reason why I don't use you trans-tasman (in addition to the fact that you only have 737s on TT now, and a very cough lounge experience in AKL, and overpriced J seats which are only pretend J due to aforementioned 737s)

Sigh

Yep, if Qantas wants to price themselves as a premium airline they need to provide the premium products/services

The AKL lounge is OK, but the computers there are a disgrace, not one of them works properly and the AKL staff are embarrassed and admit that QF won't spend money on new ones!