Problems with redemption bookings ?

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tbd

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Aug 19, 2010
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I've made two business class redemption saver bookings next year (optimistic ?) but have encountered technical errors when paying (tried multiple credit cards). SQ say they are having IT issues but this has been going on for weeks. Anyone else having trouble ?
 
I’ve made a few bookings and some waitlists about a week Ago. All have worked fine. Even had a waitlist clear in 24 hrs for a year away.

Most of my bookings were online, but 1 was over the phone and worked ok.
 
I've made two business class redemption saver bookings next year (optimistic ?) but have encountered technical errors when paying (tried multiple credit cards). SQ say they are having IT issues but this has been going on for weeks. Anyone else having trouble ?

I have occasionally had issues at the payment page when redeeming KrisFlyer miles for partner awards online, even long before the pandemic. This is usually solved with a quick phone call to SQ.
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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