Printing your boarding passes, that will be 300 Euro

[Blackadder]

Woman made to pay $350 to print boarding passes - Totaltravel

[h=1]Woman made to pay $350 to print boarding passes[/h]August 22, 2012, 9:57 amYahoo!7
A British holidaymaker who was made to pay more than $350 just to get her Ryanair boarding passes printed out at the airport has taken to social media to vent her fury.

A British holidaymaker who was made to pay more than $350 AUD just to get her Ryanair boarding passes printed out at the airport has taken to social media to vent her fury.
Suzy McLeod told UK publication the Telegraph the budget airline charged her €300 ($350 AUD) to print out five boarding passes when she went to fly home with her family from Alicante, Spain last week.
She had checked in online, but without access to a printer, had thought the PDF on her smartphone would be sufficient at the airport.

 

[simongr]

More fool her:

had thought the PDF on

Sorry but if you buy budget carriers you know the tricks that they pull so any assumptions you have made should be a life lesson.

 

[anat0l]

A reason why you can't completely avoid printing on any given trip.

Of course, you could try and avoid printing BPs by avoiding FR instead (and flying a "full cost" carrier instead).

At EUR 300 it would've been cheaper to find an internet cafe that has printing facilities and get them printed there. Even if you had to cough up for transport to get there.

It's actually quite fortunate that FR allow printing of a BP up to 2 weeks before departure. Had it been only 24 hours in advance - oh God - that would be hell.

 

[yohy?!]

I believe Spain has ruled this type of charge is illegal now being that it's impossible to carry someone without a boarding pass so providing one has to be done by Ryanair at no cost whether they like it or not.

http://www.dailymail.co.uk/travel/a...rding-passes-ruled-illegal-Spanish-judge.html

EDIT: I see the ruling was overturned which is unfortunately - it really is a miserable, grubby way to make money from the unlucky or clueless travelers

 

[anat0l]

I believe Spain has ruled this type of charge is illegal now being that it's impossible to carry someone without a boarding pass so providing one has to be done by Ryanair at no cost whether they like it or not.

Ryanair charge for printing boarding passes is ruled illegal by Spanish judge | Mail Online

Hmmm... that does seem to be some time ago so if there has been no follow up then likely Ryanair conceded / lost the appeal and it stands.

That said, it will rely on the woman in question to take her case to a Spanish court to recover her money.

 

[codash1099]

More fool her:

had thought the PDF on

Sorry but if you buy budget carriers you know the tricks that they pull so any assumptions you have made should be a life lesson.

Won't hurt Ryanair. There's an inexhaustible supply of mugs where she cam from.

 

[simongr]

Won't hurt Ryanair. There's an inexhaustible supply of mugs where she cam from.

Problem is that Ryan Air is the reason we have the orange cancer. And the reason we have Ryan air is that people wanted cheap flights to Benidorm to eat roast lunches by the seaside just like they did in Blackpool but a bit warmer... People want cheap air fares and they should in my opinion take the whole deal and not cherry pick.

 

[TonyHancock]

And the reason we have Ryan air is that people wanted cheap flights to Benidorm to eat roast lunches by the seaside just like they did in Blackpool but a bit warmer...

......and drink Double Diamond!

 

[Robert Qld]

You lay down with RyanAir, then you wake up with fleas, scabies, leprechaun, highway robbery... take your pick.

It is articles like these that make me happy with my decision ever against ever flying LCC in Europe (As to Aus, I've actually had decent experience with JQ and TT in the few times I've flown them and issues have occured - go figure!)

 

[ChrisFlyer]

How did I know this was Ryanair before opening the thread... haha

 

[JohnK]

We have been waiting patiently for the first victim and here are they are.

"We could have gone first class BA for cheaper," she told the Telegraph.

I feel sorry for them but why not do the research and book with BA instead of giving this poor excuse for a business the money.

 

[Princess Fiona]

Not to split hairs or anything but I'm pretty sure there's no F on BA to/from Alicante and the advertised price for J is 526 Euro per person so a fair bit more than what she paid.
Obviously has never seen the famous Fascinating Aida perform:
http://www.youtube.com/watch?v=ZAg0lUYHHFc&feature=youtube_gdata_player

 

[jetlagger]

More fool her:

had thought the PDF on

Sorry but if you buy budget carriers you know the tricks that they pull so any assumptions you have made should be a life lesson.

And...of course.. , also to add in the often deceptive 'smoke & mirrors" conduct.. more attune to a side show alley..

Yes.. Simply always remember: Caveat Emptor

 

[Fantic125]

Not to split hairs or anything but I'm pretty sure there's no F on BA to/from Alicante and the advertised price for J is 526 Euro per person so a fair bit more than what she paid.
Obviously has never seen the famous Fascinating Aida perform:
FASCINATING AIDA - Cheap Flights - YouTube

Is that you on the right?

 

[Princess Fiona]

Is that you on the right?

Nah, I'm playing the drum

 

[Kef]

Woman made to pay $350 to print boarding passes - Totaltravel

Thats the price you pay when you travel on a budget airline. People pay peanuts for airline tickets and in return expect full cost airline service and when they don't get complain. No sympathy
for her. I'm sure if she had read Ryanair TC's it would be stated in there.

 

[Moody]

Thats the price you pay when you travel on a budget airline. People pay peanuts for airline tickets and in return expect full cost airline service and when they don't get complain. No sympathy
for her. I'm sure if she had read Ryanair TC's it would be stated in there.

That is a ridiculous statement. What if the fine print said it was $1000 per boarding pass - would that be OK? How about $1million??

Budget airlines have a right to offer a no-frills basic service, with any extras (allocated seating, food, entertainment, baggage, etc) being costed options. Including the physical boarding pass in this list is dubious in the first place, as you can't fly without it so it should therefore be included in the base fare. But to then overcharge by such an extortionate amount shows this up to be pure profiteering from the airline which targets the vulnerable. This is indefensible.

 

[The Rok]

It was not €300, it was €60. There were 5 boarding passes!

 

[simongr]

I fly frequently without printing a boarding pass. QF print a docket at the gate. The fees weren't $1,000 or $1 million so bringing arguments like that in are equally ridiculous.

I just had a look at the Ryanair website and tried to do a booking. The extra charges are actually less obvious than I would like. However if booked on the Ryanair website there is no reissue fee.

I also find your characterization of people flying on Ryanair as vulnerable. Vulnerable enough to book cheap flights to Dublin to get pissed at the guiness factory?

 

[anat0l]

I fly frequently without printing a boarding pass. QF print a docket at the gate. The fees weren't $1,000 or $1 million so bringing arguments like that in are equally ridiculous.

But QF allows you to use your FF card as a BP. Had you turned up to the gate without anything that could stand for a BP, you'd be in a bit of hot water. That said, if you'd OLCI'd with no BP printed and turned up without a thing, you'd probably be sent to the desk to get a BP re-printed then rush back to board your flight.... and it wouldn't cost you a cent (just an inch of pride and integrity).

I just had a look at the Ryanair website and tried to do a booking. The extra charges are actually less obvious than I would like. However if booked on the Ryanair website there is no reissue fee.

Ryanair are notorious for doing just enough not to break the law. This is why it's not very obvious to find their T&Cs and charges and so on.

The detail is actually on one huge page with all the conditions on it. There's also a page on Ryanair's website which tells you how to fly Ryanair and avoid particular fees (obviously this page must've been created kicking and screaming).

Including the physical boarding pass in this list is dubious in the first place, as you can't fly without it so it should therefore be included in the base fare.

A BP is "included" in the price, it's just that you have to print it yourself. (That said, the Spaniards have something to say about this kind of policy). FR can print it for you, but as you can see, they will bend you over to do so. How much they can charge for making you bend over is a different matter, but that said to what degree can such charges add a punitive "premium". (This is a similarity to the recent-ish arguments of how much banks can charge you in fees for certain penalties or the like).

EI have a more dubious "check-in fee" that is included in payment when you purchase the ticket, but supposedly which you are entitled for a refund of if you cancel the ticket.

But to then overcharge by such an extortionate amount shows this up to be pure profiteering from the airline which targets the vulnerable. This is indefensible.

Who do you mean by 'the vulnerable'?