Points for everything but flights

[Mrmrbagley]

Hi,
I am a sole trader health professional. I have my own ABN and am registered with Qantas business rewards. I signed up at the beginning of 2025. I admit I don't log into my business account regularly.
I was surprised to find when I logged in that I have received Qantas points everything except my Qantas flights! The points I have accumulated are from hotels, car hire, BP account, carbon offsets and even wine. All my business flights appear in my QBR trip list but alas the grand total of points awarded for all of them is 0.

Should I just call Qantas about this or does anyone have any insights to what might be going on?
Thanks

 

[Aeryn]

Were your flights booked via the QBR portal? If you just booked via regular Qantas site you'd only get regular points and not extra QBR points.

 

[Steady]

Were your flights booked via the QBR portal? If you just booked via regular Qantas site you'd only get regular points and not extra QBR points.

Flights don’t need to be booked on the QBR portal, they can be booked on QF or by a TA - if your ABN is added you get points

 

[Mrmrbagley]

Flights don’t need to be booked on the QBR portal, they can be booked on QF or by a TA - if your ABN is added you get points

My bookings have been a mixture of both, agent and direct. When booked direct my ABN has been included in the booking. With the agent I add the ABN as soon as I link the flight, always prior to travel.
Same result regardless

 

[SYD]

My bookings have been a mixture of both, agent and direct. When booked direct my ABN has been included in the booking. With the agent I add the ABN as soon as I link the flight, always prior to travel.
Same result regardless

You should contact QF to claim the missing points if your ABN was associated with the bookings.

You’ll probably have to email them with a list of all the flights. All those flights count towards your QBR Tier (as do QF Hotels and Car Hire).

You’re probably also missing out on 250 pts (no, not huge but still) per booking to your personal QFF account.

 

[Mrmrbagley]

You should contact QF to claim the missing points if your ABN was associated with the bookings.

You’ll probably have to email them with a list of all the flights. All those flights count towards your QBR Tier (as do QF Hotels and Car Hire).

You’re probably also missing out on 250 pts (no, not huge but still) per booking to your personal QFF account.

Ok, thanks.
Good point on the 250 extra pts! I otherwise wouldn't have thought to ask about this.
I'll post with how I go. I can never quite tell how a phone call with Qantas will turn out.............