Platinum Charge Companion Card change | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Login Now to remove this and all advertisements (GOLD and SILVER members)
Not a member? Register Now for free

Platinum Charge Companion Card change

yzstyle

Newbie
Joined
Mar 9, 2017
Messages
5
Interesting fact, spoke with Platinum team earlier on a different matter, consultant mentioned for any new companion card application approved after 24/8/20, member will NO LONGER receive the $400 annual travel credit, everything else remains the same. Pity to see AMEX cutting benefits to their valued members but cost reductions during COVID must've be a priority.

Remember to apply for the companion card soon if you want to take advantage of the travel credit, was told existing cardholders will not be impacted.
 

Infrequent traveller

Junior Member
Joined
May 23, 2020
Messages
37
But what can you do with Travel Credits in the COVID-19 circumstances anyway?
A yearly A$400 credit for free year after year! The suggestion is to get the Companion "Reserve Credit Card", if you are eligible (ie already holding a Platinum Card), NOT whether to apply for a Platinum Charge Card quick.
 

samh004

Enthusiast
Joined
Apr 1, 2009
Messages
19,036
Qantas
Platinum
Virgin
Red
Flights
My Map
Would be particularly disappointing if they reduced the value of the cards but kept the annual fee the same. Hopefully this will not apply to existing customers for a long time yet.
 

Ktan89

Member
Joined
May 28, 2019
Messages
241
Is it this one.

It doesnt mention of voucher anymore
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
5,700
Qantas
Platinum
Virgin
Red
Flights
My Map
But what can you do with Travel Credits in the COVID-19 circumstances anyway?
If you're not in Victoria, you can easily use it for local travel. As I found out recently by calling Amex Travel, I could use the credit for hotels not listed on the Amex Travel website.

You used to be able to use the credit for booking experiences, but that has since been enhanced. I contacted Amex about this recently and got the following lies to my face..

In normal circumstances you would be able to book activities on the "things to do" tab in our travel page, however due to the uncertain times we are living with Covid-19, we have removed this option until further notice.
I queried why this was done and told

The decision of removing the activities wasn't taken lightly and was made on the best of interests for our card members.

Unfortunately I can not go in detail as to what the reason was as this is confidential business information.
If someone can explain how it's in card members' best interests, I'd love to hear the spin.

Would be particularly disappointing if they reduced the value of the cards but kept the annual fee the same. Hopefully this will not apply to existing customers for a long time yet.
They've already done this (points earning reduction) and hiked the annual fee. So while it would be very disappointing, it wouldn't be surprising.
 

Infrequent traveller

Junior Member
Joined
May 23, 2020
Messages
37
As I found out recently by calling Amex Travel, I could use the credit for hotels not listed on the Amex Travel website.
That's really interesting and potentially useful though giving the hotel quarantine arrangement, I am not prepared to make domestic hotel bookings any time soon - I have this considered decision as I had to weigh what I was going to do with the StayPlus credit expiring end this month :(
 

GoldCanyon340

Established Member
Joined
Jun 15, 2011
Messages
2,731
Qantas
Platinum 1
Flights
My Map
Wasn't this a thing a while ago albeit a 'soft' implementation ISTR? Didn't Amex Australia remove information about the Reserve Card from the website late 2018 even though you could still apply for it?
 

derkrieg

Newbie
Joined
Feb 16, 2010
Messages
4
Does adding the card trigger another credit check?

I’ve had the Platinum Charge a little over a year and recently got 150K points as a retention offer, but I don’t have the Reserve card.
 

albyd

Established Member
Joined
Apr 7, 2011
Messages
1,974
Yep another application and credit check. I was luckily able to do a product transfer from my old Velocity Platinum to Platinum Reserve without check. I think they let this through as they’d stuffed me around with sending the paper app for the Reserve as they usually don’t let you do a product transfer (IME). I avoided another credit check as a result.
 

Bell21

Active Member
Joined
Jan 11, 2018
Messages
507
Would be particularly disappointing if they reduced the value of the cards but kept the annual fee the same. Hopefully this will not apply to existing customers for a long time yet.
What's people's thoughts re whether they are likely to remove the $400 travel credit as a card benefit for existing customers in the short to medium term? I'm just a bit concerned that removing it for new companion card holders is a soft first step to expanding this reduction in benefit in future). I haven't held the card long enough to know how AMEX usually plays this --- do existing card holders tend to keep existing benefits for a long time, or do initial changes, like removing it for new applicants tend to be a sign of changes to come? (I'm assuming the latter unfortunately).
 

Quattro

Member
Joined
Feb 15, 2019
Messages
197
It'll be coming....

I think they will be releasing a new 'High End' AMEX card in the future. I'm sure it was probably meant to be out already, but alas, COVID-19. From memory, it is going to slot in between PC and Centurion, but not be invite only like Cent.
 

albyd

Established Member
Joined
Apr 7, 2011
Messages
1,974
There’s hardly any difference between Centurion and PC as it is. I’ve seen rumors of a new card too. Wonder what features of which card will be adjusted to make way for Centurion lite and how much the AF will be ... time will tell.
 

Quattro

Member
Joined
Feb 15, 2019
Messages
197
I have a feeling it will work in their favour more so then a soft launch. Re-opening international travel, with a "cool" new card with all these perks etc. Marketing will have a field day with it.

But that seems like years away still...! Plenty of time for them to deval without having to tell anyone 😂😂😂
 
Trying to access your favourite Australian websites when overseas only to discover they have been geo-blocked? Concerned about your internet privacy especially when using unsecured wifi? NordVPN will solve both these common problems.

Recommended by the Australian Frequent Flyer

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
5,700
Qantas
Platinum
Virgin
Red
Flights
My Map
There’s hardly any difference between Centurion and PC as it is. I’ve seen rumors of a new card too. Wonder what features of which card will be adjusted to make way for Centurion lite and how much the AF will be ... time will tell.
It will have the features the PC had 18 months ago. They'll just continue to devalue the current PC, keep the price the same and then the "new" card can have a higher annual free with the features the PC once had. </cynic>
 

andye

Established Member
Joined
Jan 14, 2013
Messages
4,066
Virgin
Platinum
Flights
My Map
Does adding the card trigger another credit check?

I’ve had the Platinum Charge a little over a year and recently got 150K points as a retention offer, but I don’t have the Reserve card.
No credit check for me though this was a few years back.
Do note that it requires a paper application. I had to go through a few CSRs to get the right one sent to me
 

Quattro

Member
Joined
Feb 15, 2019
Messages
197
No credit check for me though this was a few years back.
Do note that it requires a paper application. I had to go through a few CSRs to get the right one sent to me
I've held the charge since 18' and it's always been an online application:
 

Community Statistics

Threads
86,273
Messages
2,077,273
Members
53,666
Latest member
shivakumar9495
Top