Phantom availability on AA booking through QFF

[Kangol]

Has anyone had any recent problems booking flights on AA metal through QFF?
I've looked at a few different city pairs now, where there are multiple award flights available on the AA website but when I ring QFF to book (ie make changes to an ward ticket), the agent cannot see availability. This is despite asking to "search in a different window".
In the past I have not had any problem in this situation.
Yes, I am aware that the availability that a carrier's own program can see may be different to that of its partners, but this is just odd.

Any thoughts/theories on the matter? I know that AA have tightened up on releasing awards in more recent times.

 

[I love to travel]

QF only get AA Saver awards, so very little availability especially in the US peak seasons

 

[Kangol]

QF only get AA Saver awards, so very little availability especially in the US peak seasons

Yes, to make it clear the first post was referring to saver awards (U class)

 

[Danger]

Can you replicate the availability using another program's search tool (eg. BA)?

It may well be that AA is restricting award availability to QF.

 

[serfty]

That's a new one on me, but generally if expert flyer shows AA availability then it can be booked using QFF.