Paper towels enhanced from lounges?

[Daver6]

Can confirm paper towels were in the PER J lounge on Monday but none in the CBR J lounge on Tuesday.

@Matt Graham I feel there is a story here for you

 

[dajop]

Memo to self: stop using Google Chrome to read AFF with.

Almost certainly not coincidentally, this popped up in my YouTube shorts feed this morning.

 

[kookaburra75]

I do lament demise of the very excellent business lounge "woven paper" (or whatever they were) towels. With excellent absorbency, they could be used as a face cloth, baby wipe, packing/ protective wrap or "bath" towel at a pinch! R I P

MrsK is also "not happy". She would collect a few extra paper towels to go into her bag for future needs. She was definitely not happy last week when she discovered the hand dryer machines had appeared.

 

[kpro]

Haven't seen paper towels in QF domestic J lounges for at least a month now, don't know about international.

 

[1022]

I was about to comment that at least they could have gone from the nice thick paper towels to the Tork ones in order to enhance but retain most people’s preferred hand drying option.

But then I donned a beancounter’s hat for a moment. It’s not just that they save x cents per paper towel that ends up in a bin (or Mrs K’s handbag) but all of a sudden you can probably also save n hours per week per lounge on barely legal, outsourced cleaning contractor costs for not having to top up towel supplies, empty bins as often etc. Bathroom checks can therefore go from hourly to a few a day. And no doubt someone else in the greenwashing department can claim a carbon emission reduction, further bolstering the triple bottom line. 21st century market capitalism at its finest! (Too cynical?)

 

[Cloud9]

I was about to comment that at least they could have gone from the nice thick paper towels to the Tork ones in order to enhance but retain most people’s preferred hand drying option.

But then I donned a beancounter’s hat for a moment. It’s not just that they save x cents per paper towel that doesn’t end up in a bin (or Mrs K’s handbag) but all of a sudden you can probably also save n hours per week per lounge on barely legal, outsourced cleaning contractor costs for not having to top up towel supplies, empty bins as often etc. Bathroom checks can therefore go from hourly to a few a day. And no doubt someone else in the greenwashing department can claim a carbon emission reduction, further bolstering the triple bottom line. 21st century market capitalism at its finest! (Too cynical?)

There is no such thing as too cynical when it comes to QF.

 

[DC3]

But then I donned a beancounter’s hat for a moment.

Will you be uploading a photo while wearing that hat?

 

[XWu]

Less extreme but SYD Qantas Club at Domestic has downgraded from woven towels to tissue paper. Now I rather grab the paper napkins which is better and less messy that tissue paper to dry my hand and less air turbulence from an air dryer.

Let’s all start using more napkins (no way they can remove that from food counter).

And for the first time in my life, I welcome every one to bring their kids and their friends into the lounge so that we can send the message with all those kids with dripping wet hand and an occasional public liability case from slips and falls from the puddles from these dainty hands of theirs (can’t blame the kids, parents no longer responsible, so must be the air dryers fault, or rather the people who ordered the installation of the air dryers).

 

[XWu]

I was about to comment that at least they could have gone from the nice thick paper towels to the Tork ones in order to enhance but retain most people’s preferred hand drying option.

But then I donned a beancounter’s hat for a moment. It’s not just that they save x cents per paper towel that ends up in a bin (or Mrs K’s handbag) but all of a sudden you can probably also save n hours per week per lounge on barely legal, outsourced cleaning contractor costs for not having to top up towel supplies, empty bins as often etc. Bathroom checks can therefore go from hourly to a few a day. And no doubt someone else in the greenwashing department can claim a carbon emission reduction, further bolstering the triple bottom line. 21st century market capitalism at its finest! (Too cynical?)

Need more cleaning inside the toilet and out as real kids and adults-size man-child like myself rather walk out with dripping hands. So cleaning contractors actually have to do more often, and reduce slips and falls

But hey at least I wash my hands; you don’t want to know how many people think their hands wasn’t dirty or tainted enough to wash their hand and walk straight out.

 

[SeatBackForward]

SYD T3 J Lounge didn't have the paper towels last week, but did have very plain single ply tissues on offer. Useless they are as they basically disintegrate upon contact with anything wet.

 

[Seat0B]

I also thought I was just unlucky on an April trip CBR-OOL via SYD, because there was no paper towel in J Lounge Canberra, J Lounge Sydney or QP Coolangatta.

I really don't like the air dryers - extremely noisy in the confined space, and they are not as quick as hand towels, not even the Dyson ones. I also noticed the foot pedals, but unlike @Lat34's experience, I could not make the door open in OOL or SYD using the pedal thing. And as @bpc says, sometimes I like to wash my face if I'm hot and sweaty and I need a paper towel to dry it. I did notice that in all the relevant bathrooms, people had just used the tissues until they were all gone - and tissues are not as good as paper towels for drying wet hands or faces and they leave paper shreds all over you. So I went and asked in SYD for paper towel and more tissues. Told a hard no on the paper towels -"we don't have any", but the tissues were happily handed over. Some bean counter somewhere will be wondering why the usage of tissues has suddenly skyrocketed .

So I am with @nancypants - not at all classy Qantas. Bring back the paper towel!

 

[Seat0B]

MrsK is also "not happy". She would collect a few extra paper towels to go into her bag for future needs

Yes, I do that too. So now I am helping myself to a wodge of serviettes in the lounge. I guess serviette usage will also rise now!

 

[clifford]

Haven't seen paper towels in QF domestic J lounges for at least a month now, don't know about international.

They were there in the SYD Intl J lounge a couple of weeks ago.

 

[Larko1]

They were there in the SYD Intl J lounge a couple of weeks ago.

And the F lounge.

 

[serfty]

But then I donned a beancounter’s hat for a moment.

Will you be uploading a photo while wearing that hat?

 

[1022]

View attachment 443993

That is definitely the smug look of someone who would decide that hand towels were an unnecessary extravagance to provide to customers

 

[SeatBackForward]

That is definitely the smug look of someone who would decide that hand towels were an unnecessary extravagance to provide to customers

More like - the smug look of someone who sees a monetary saving on paper, but can't see the non-monetary poor customer experience it creates. Bit like the Exec's who offshored call centres to people who have no clue now the company operates or what their customers want.

 

[bussyboy]

Those paper towels are the bomb! I even buy them for at home now but can't find the same ones that qantas use(d) still on Amazon.