"overpaid" points | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

"overpaid" points

Status
Not open for further replies.

pomjim

Intern
Joined
Aug 1, 2004
Messages
86
I joined up 3 months ago, and got the 5000 bonus points for doing so.

However, this month, they have given me the 5000 points again!

My question, can ANZ take back the points, even 'tho they are already transferred to my Qantas f/f account?
 

NM

Enthusiast
Moderator
Joined
Aug 27, 2004
Messages
15,827
Qantas
LT Gold
Virgin
Red
Flights
My Map
I expect their terms and conditions permit them to do almost anything they please. But if the points have already been spent/transfered then it will be a lot harder for them to do anything about it :wink: .
 

danielh

Member
Joined
Dec 5, 2003
Messages
352
They may not be able to get it back from Qantas easily but they can put a negative amount against your accrued ANZ FF points. I had this done to me last month when money from a Qantas flight I cancelled came back. The points I got for spending the money in the first place had already been credited to my Qantas FF account but I had a negative 480 points to accrue before I got into positive territory again. :)

Regards
Daniel
 

pomjim

Intern
Joined
Aug 1, 2004
Messages
86
Thanks!

So, as it stands, I have recieved 10,000 points for the joining fee, it may be worth cancelling the card if they decide to take them back in the way you suggest they will.
 
Status
Not open for further replies.

AFF on Air Podcast

  • HARS (Historic Aircraft Restoration Society) – AIR023
    Sat, 02 Nov 2019 13:24:03 AEDT
      The Historic Aircraft Restoration Society (HARS) boasts a collection of over 60 aircraft, including a retired Qantas 747, Super Constellation and DC-3s. John Travolta's Bo ...
  • “Hidden City” Court Case – AIR022
    Sat, 19 Oct 2019 09:30:46 AEDT
      Earlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This ...
  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...

Community Statistics

Threads
83,625
Messages
1,944,379
Members
51,137
Latest member
Banksialady
Top