Ongoing issues (Optus)

[Lynda2475]

Im happy to check for you from my Optus mobile and 4g tablet where its been a bit slow to load, i also have an optus 4G modem at home i can connect to to test later tonight if needed - so 3 different accounts, but am strictly an android user,

 

[support]

but am strictly an android user,

There will be similar free apps for Android to do a traceroute. I just can’t test them.

The screenshots we have received thus far have shown an obvious issue though.

A member with access to Optus and another network would notice a clear difference after running the test.

 

[VulpesVulpes]

I used to be on optus before moving overseas and would often have issued with their DNS. Sounds a lot like this.

Try changing to the google DNS server (8.8.8.8 and 8.8.4.4)

 

[Pushka]

I don’t dare say it’s better but....anyway Optus are discussing this via twitter so fingers crossed.

 

[pjm99au]

Seems much better this morning

 

[Pushka]

Seems much better this morning

So far so good. I wonder if anyone tinkered overnight.

 

[Oxy]

I use an Optus Sim in my iPhone and have access to Telstra ADSL at home.
I also noticed similar issues yesterday while on the road using this site.
If you would like any more testing samples let me know.

 

[support]

Seems much better this morning

So far so good. I wonder if anyone tinkered overnight.

You could run the traceroutes again (for yourselves) to see if you're getting less timeouts.

 

[daft009]

here's mine from optus fibre at work..

tracert www.australianfrequentflyer.com.au

Tracing route to australianfrequentflyer.com.au [108.171.210.146]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  my.router [192.168.2.1]
  2     1 ms     1 ms     1 ms  *my ip*
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     3 ms     2 ms     2 ms  59.154.18.14
  6   117 ms   117 ms   120 ms  203.208.177.189
  7   117 ms   118 ms   117 ms  203.208.158.233
  8   119 ms   122 ms   119 ms  203.208.152.150
  9   172 ms   174 ms   172 ms  100ge10-1.core1.tyo1.he.net [184.105.64.130]
 10   215 ms   218 ms   215 ms  100ge11-1.core1.sea1.he.net [184.105.213.117]
 11   215 ms   228 ms   215 ms  100ge15-1.core1.pdx1.he.net [184.105.64.138]
 12   224 ms   224 ms   224 ms  100ge10-1.core1.slc1.he.net [184.104.193.46]
 13   221 ms     *        *     webnx-inc.10gigabitethernet1-1-9.switch1.slc1.he.net [64.62.243.74]
 14   221 ms   221 ms     *     104-237-48-177.static.webnx.com [104.237.48.177]
 15   220 ms   223 ms   221 ms  web1.australianfrequentflyer.com.au [108.171.210.146]

Trace complete.

 

[daft009]

on my mobile with optus 4G, 30 hops and it still didnt reach
would you like the screenshots?

I noticed similar issues, "liking" takes forever too

 

[Pushka]

It seems much better today.

 

[Pushka]

Still travelling well and Optus just called me from their Tech section. My apologies to Optus - they actually responded to the tweet and within 12 hours!