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- Jun 24, 2008
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It depends where in the booking process you are. If you're up to the payment screen it's definitely locked the seats up by that point. Basically any point after entering passenger details (eg. name) = the engine may have locked up the seats.
The newer engine is a bit smarter about releasing inventory if you navigate away from the booking process but it's not foolproof, so again, it's that risk you take.
OK thanks for that.
I guess in the context of trying to book a complex itinerary, if I can get to the payment screen and/or where I enter the passenger details, then I won't need to call QF unless I have a last minute change of mind and decide to start again with a variation of the itinerary. It's good to know that any missing seats may "reappear" once the search engine releases them which, as you say, may be at/after midnight at the point of origin.
I'll keep that in mind for the future.
