No entertainment A332 AKL-SYD today

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cambriamarsh

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Hi,

Received this message from QF this morning for an award flight in J

upload_2018-9-21_8-53-22.png

Has anyone else received this?

No compensation offered, thoughts?

cheers
 
I had no IFE across the ditch earlier this year. I asked for points and received 5000 which although not huge was fine by me as it was a short flight.
Ok thanks for that. It is a trip for SWMBO’s birthday which is why it’s J so a bit disappointing. Was streaming not working either?
 
Hi,

Received this message from QF this morning for an award flight in J

View attachment 136616

Has anyone else received this?

No compensation offered, thoughts?

cheers
I would be reply that you are seeking compensation for the lack of IFE.
It wouldn’t bother me that much as it’s a relatively short flight but I would certainly still ask for some points in return.
 
Asking for compo won't do any harm.
But at least they gave you the heads up so you could load a movie etc to a device.
 
Have twice previously received 5000 points for no IFE Syd to Auckland within the past 12 months. Once had to ask a few times and once was proactively offered by the CSM onboard.
 
Has anyone else received this?

I've had it before, but it turned out it was just affecting Y.

J still had IFE but it was a very limited selection. Apparently the J seats themselves have a small cache of popular content that can be watched if the main system is down.
 
I've had it before, but it turned out it was just affecting Y.

J still had IFE but it was a very limited selection. Apparently the J seats themselves have a small cache of popular content that can be watched if the main system is down.
thanks for that, hope there is something, otherwise their bar bill might increase!
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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I once had no IFE between BNE & AKL on an emirates A380 in J. It was only affecting me and I could have sat in any of the 20 or so spare seats. Didn't worry me at all however jokingly said to CSM that a comp to F on the return would suffice.

Yep, sure enough, F was very nice compensation. Both myself and Mrs eric2011
 
I've had it before, but it turned out it was just affecting Y.

J still had IFE but it was a very limited selection. Apparently the J seats themselves have a small cache of popular content that can be watched if the main system is down.

Was this on an A330?
 
Did that happen at the gate?
Yes, it was a while ago but was pulled out of the line by one of the gate agents and was told that there was a note on my booking that we were to be upgraded. When I spoke to the CSM on the original flight he went away and was pounding away on his iPad or whatever they use, so can only assume he was putting some sort of request or note towards our PNR
 
Had similar on a BNE-AKD on QF in J and we were all given a bottle of champagne as comp. Also on a SIN-LHR in Y (as with family) and my IFE wasn’t working and was given $ as comp (that flight was during the night and managed to sleep most of it thankfully). Be great to hear other comps people have received.
 
Had similar on a BNE-AKD on QF in J and we were all given a bottle of champagne as comp. Also on a SIN-LHR in Y (as with family) and my IFE wasn’t working and was given $ as comp (that flight was during the night and managed to sleep most of it thankfully). Be great to hear other comps people have received.
In the end there was no entertainment although there were some menus active, but no content. I’ll contact QF for compo and Update after.
 
Had similar on a BNE-AKD on QF in J and we were all given a bottle of champagne as comp. Also on a SIN-LHR in Y (as with family) and my IFE wasn’t working and was given $ as comp (that flight was during the night and managed to sleep most of it thankfully). Be great to hear other comps people have received.
In the end there was no entertainment although there were some menus active, there was no content. I’ll contact QF for compo and Update after.
 
I once had no IFE between BNE & AKL on an emirates A380 in J. It was only affecting me and I could have sat in any of the 20 or so spare seats. Didn't worry me at all however jokingly said to CSM that a comp to F on the return would suffice.
Yep, sure enough, F was very nice compensation. Both myself and Mrs eric2011
As they say, ask nicely and the worst thing that can happen is they say no.
 
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