New Look Qantas Web Site Launched

[gogo419]

For those of us cursed with slow Internet, it seems to load pages a lot quicker than before.

We have relatively fast internet at home and i can't even load the new site... And the parts that it does load are not where they should be!?

I thought i have all the up to date plugins, but might check this?

gogo

 

[TheInsider]

Try Ctrl and F5

 

[gogo419]

Gave it several refreshes and we are all good now! Very modern looking.. (If that can be used as a description!?)

 

[samh004]

TBH it just looks like they’ve changed the style sheet to me, everything is still in roughly the same spot, just refreshed. I don’t mind it, and am happy they didn’t go down a Flash route like some airlines do… forward thinking for a change. How odd.

It broke my Consume App's ability to check my QFF account.

Just send them an email from within the app and they’ll fix it.

 

[serfty]

TBH it just looks like they’ve changed the style sheet to me, everything is still in roughly the same spot, just refreshed. I don’t mind it, and am happy they didn’t go down a Flash route like some airlines do… forward thinking for a change. How odd.
...

For a start the icons on the left of the home screen are differnent.

 

[Travelqueen]

Gave it several refreshes and we are all good now! Very modern looking.. (If that can be used as a description!?)

I'm on a Mac....page not loading, any suggestions?

 

[Travelqueen]

I'm on a Mac....page not loading, any suggestions?

Don't worry...I kept trying, and now have it. Thanks

 

[straitman]

It broke my Consume App's ability to check my QFF account.

SCs still work but not points.

 

[drewbles]

Looks ok, only suggestions are to tone down the red in the menus to a darker shade and reduce the amount of white a bit in general. There is too much red which makes it look like a vodafone website!

That's it! Was trying to put my finger on it (I saw the 'wrong red' issue but there was something missing... the Vodafone link!).

Maybe they'll start selling capped travel plans on services that never run to schedule, or are frequently 'unavailable'

 

[simongr]

Maybe they'll start selling capped travel plans on services that never run to schedule, or are frequently 'unavailable'

I expect some people will suggest that they already do...

 

[cmon0005]

Maybe they'll start selling capped travel plans on services that never run to schedule, or are frequently 'unavailable'

I thought that was called 'Jet*'

 

[tuppaware]

It broke my Consume App's ability to check my QFF account.

My frequentflyer tools app also have been broken by the change.. meh... I expected that.

 

[TonyHancock]

My frequentflyer tools app also have been broken by the change.. meh... I expected that.

:shock: Disaster! It is my means of checking points earning now that QF are unable, and I really can't understand why, to provide this for P1's.*

*Actually it can be done, the advice from QF is to log out of your account and then use the calculator using the Platinum numbers. (I am a big believer in making it harder for your best customers so hats off to QF on this one!)

 

[awilcockson]

Hate it. Just spent 10 minutes going through my bookings and I have a headache, far too much bright white. Like the old site much better.

Would have forgiven then if they had fixed the booking page, but it is still broken (i.e. put in dates etc, realise you forgot to select the proper departure point, make the change and the stupid page resets all the other fields to the defaults!)

 

[ozdunker]

Would have forgiven then if they had fixed the booking page, but it is still broken (i.e. put in dates etc, realise you forgot to select the proper departure point, make the change and the stupid page resets all the other fields to the defaults!)

Exactly - this would have to be one of the worst travel websites in the World. Looks are irrelevant when the functionalility can drive you absolutely mental when looking for suitable flights/price combinations. Stop automatically resetting or updating fields on the search. It doesnt have to be like that. Qantas have lost bookings from me, because I was about to book and spent so much time stuffing about, I have come back later and booked something else. Qantas again frustrating and pissing off customers and costing them revenue.

 

[Must...Fly!]

Use Etihad's website, then tell me QFs is anywhere near as bad...

 

[simongr]

Also wish it wouldnt default to economy in award searches...

 

[ozdunker]

Use Etihad's website, then tell me QFs is anywhere near as bad...

clunky city droplist, at least you can change some entries (dates/cities) without it resetting everything, unlike QANTAS.

 

[anat0l]

To be honest, it surprises me a lot to say this, but of all the airline websites in the world, Qantas is one of the best. It has a lot of information there (and most of it is correct), its booking engine is fairly good and robust, it loads surprisingly quickly and yet still looks OK when rendered on most browsers. (I'm using the latest Firefox on Windows 7 with AdBlockPlus).

The "Flights to" page is probably a bit slow off the mark, so that could use a bit of work (or offer a lo-fi alternative page).

VA's website, for some reason, is slow to respond at times, especially when you accidentally focus on the "mega menus" or expanding sections of the site. In fact, I really don't like the mega menus concept.

The reset problem on QF's website has been a pain for a while. In addition, it'd be nice that when you book an award and select an award type (e.g. Classic or Any Seat), then click "Multi-City", it actually tells you at the top what kind of multi-city you are booking (i.e. Classic multi-city or Any Seat multi-city). At the moment, it doesn't tell you which. It's not a big deal in a sense, but it does help with UI.

I also would've like to have seen the QF FF page change dynamically (viz. skinned or coloured) for status, even if it's just a header or a box (the whole page repainted might not be a good idea), or even a mini-pic of the membership card representing the status attained.

And the new lounge locations page is nice in principle, but readability can be wanting at times, and I really don't like how QF just used random lounge pictures to stand in for the backgrounds when you are viewing different lounge locations each time (it makes no sense to view the information on the ASP lounge and have a picture of a woman enjoying a coffee in the F lounge in the background).

 

[ozdunker]

Also wish it wouldnt default to economy in award searches...

yeah that is a pain, but things like that are done to reduce the search load (increase load times). However how many people then go back and run a full search anyway. So it is quite possible that the amount of searches are being increased rather than being limited/reduced.