New Amex statement credits

[MARTINE]

Dyson online is a mixed bag - You can't even create an online account - Ordered 2 new filters for my air purifier a few weeks ago.

Only 1 was sent, did a chat over messenger and back and forward for a day with pointless questions. Threatened a chargeback and they agreed to send another 1.

The new one was sent without notification and attempted to be delivered today, wrong address and wrong phone number on the package, and the courier was trying to call but it wasn't me... Managed to get the courier to leave it with me..

Reddit is full of tales of cancelled orders after the process completed with confirmation.