New Amex policy — payments must come from a bank account in your own name

I am reading the Payments > “How to Pay You Bill” when logged into my online account and under the Direct Debit section it says:

“Please note, our online enrolment is not available for Direct Debit payments from Joint Accounts.”

I’m not sure if this was there before, by mine is set to debit from my joint offset account I have with my partner and there doesn’t seem to be a problem.
Yes this has been around for a long time - but they expressly told me I am unable to set up a card autopay from a joint account. I asked because it couldn’t be done on line. This is at least 10 years ago.

Edit to add and welcome to posting on AFF @Tea-Aholic
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top