NBN Discussion

[jb747]

Having commented just a few hours ago on the speed of our connection, I was surprised to see that it had dropped to roughly 100/40. That is one of the tiers, so I wondered if I'd somehow been dropped to that. Rang up Aussie, and got a patient service person who checked a few things, and gave me some suggestions. Pretty much off the bat though, we worked out that the connection was still at 1 gig, and my tier hadn't changed. Tried connecting a computer directly to the NBN box, and it gave the correct 1000/50 answer...or close enough, anyway. As I'm not using any of their gear downstream that was the end of the help they could give, but it had given me enough information to point at my gateway device. I couldn't see any changes on its log, nor could I see any obvious setting issues, but I could see a connection speed change had happened at about 3am. Rebooting didn't help. But, in the end, I changed one setting, saved it, then put it back to the original setting, saved again, and suddenly, problem fixed. I'm left with no idea of what actually caused the issue, but I've ordered a updated device (Unifi UXG-Lite) as a replacement.

 

[AustraliaPoochie]

Sorry, my home one, it's FTTC.
YouTube will show what it's look like, the box that is.
---
One of the places I look after has FTTN.
Got an email from my electricity co so my tenant must have said OK.
I don't know which NBN they are with, but they have the external box on wall of house.
Also FTTN has 2 boxes inside of house.
AGL does internet now too.
But my home one, up to now, still ticking and 2nd red light still blinking.
Can't wait, till Fri fir techie.

 

[Quickstatus]

Unifi

My Unifi happily accepted the change without a reboot - just plug and play.

What did you have to tweak?

 

[latawiec]

I don't know of any other ISP that allows you to pause a service.
Just be aware that you can only pause for up to 60 days. When we are away longer, I just log into my account via my mobile, unpause for a day or two then pause again.
PM me if you ever want a referral, I'm pretty sure we both get something.

TPG is not doing pausing.
I have been away for 3 months this year and TPG refused pausing the NBN service.

Does anybody has knowledge or information on pausing the NBN Internet by other IP?

Thanks...

 

[Quickstatus]

Does anybody has knowledge or information on pausing the NBN Internet by other IP?

Aussiebroadband does not do a pause.

The choice is either change to cheapest plan or cancel.

 

[latawiec]

Aussiebroadband does not do a pause.

The choice is either change to cheapest plan or cancel.

Thanks for your advice.

Well, it might be not very convenient to cancel, because reinstalling could take at least one week or even much longe.

 

[SYD]

Thanks for your advice.

Well, it might be not very convenient to cancel, because reinstalling could take at least one week or even much longe.

Didn’t someone mention up thread an ISP that will Pause? (just before the comment you quoted)

 

[RB]

Didn’t someone mention up thread an ISP that will Pause? (just before the comment you quoted)

I believe it was Launtel that Buzzard was referring to

 

[Lynda2475]

Well, it might be not very convenient to cancel, because reinstalling could take at least one week or even much longe.

No reinstall would be required.

If you are going away for a long time, call up and cancel your nbn with your RSP, they will terminate the service at the end of the billing period. When you get back, sign back up, they can reactivate, no one needs to attend as the NBN equipment stays in place (just turn the power back on), everything the provider needs to do is at their end.

Reactivating is essentially the same as switching providers, should be pretty much instant.

Noting I've never bothered trying to pause/suspend internet or health insurance or streaming etc whilst away, a sunk cost as far as I am concerned.

 

[Quickstatus]

Well, it might be not very convenient to cancel, because reinstalling could take at least one week or even much longe.

Reactivation is does not require a screwdriver or someone pulling a switch.
Remember that your service provider has to pay NBN for the connection between you and the service provider

 

[NM]

Is thought to be a problem for FTTC modems

The DPU that sits in the street which converts fibre signals to copper VDSL signals are reverse powered. Meaning the modems in the house sends power to the DPU. I suspect they were built on the cheap as other FTTN /adsl modems that rely on copper leadins generally didn't fry as much in storms.

The earlier FTTC modems would fry in storms. We get a lot of storms but one FTTC modem died but not after a storm, I suspect it's because our power supply voltage is invariably between 247-253V

Yep, FTTC can be a problem, but FTTP should not be other than your property mains power that is powering the fibre termination and local ethernet hand-off.

 

[DeKa]

Anyone on FTTC and eligible for the free upgrade to FTTP should take it. Everyone in my street who has done it is happy.

 

[SYD]

Anyone on FTTC and eligible for the free upgrade to FTTP should take it. Everyone in my street who has done it is happy.

Does this offer extend to HFC? Wondering if I should investigate further.

I’m actually reasonably happy at the moment with my current TPG “Superfast” plan. Nominally 210 mps download but Speedtest routinely crack 250. Plus I signed up to a deal for $89 pm rather than $125 pm.

 

[Quickstatus]

Anyone on FTTC and eligible for the free upgrade to FTTP should take it

The only impediment is the user has to request a 250/25 plan in for the upgrade to occur. Some may baulk at the price increase but there is no impediment to reducing the speed post installation. Most people don't realise that

 

[Quickstatus]

Does this offer extend to HFC?

No. There is actually no easy upgrade path from HFC to FTTP. It will require a wholesale rebuild of that section of the NBN. But no need really as HFC is performing well

 

[JessicaTam]

No upgrade yet in my area (West Gippsland). But I am happy with the ABB 100/40 speeds so no biggie.

 

[DeKa]

Does this offer extend to HFC? Wondering if I should investigate further.

I’m actually reasonably happy at the moment with my current TPG “Superfast” plan. Nominally 210 mps download but Speedtest routinely crack 250. Plus I signed up to a deal for $89 pm rather than $125 pm.

Unfortunately not. HFC is subject to the “technology choice program”. Expect an infrastructure charge of roughly $10-15k for HFC - FTTP upgrade. I know a number of people who’ve paid it to ensure reliable connectivity but I wouldn’t do it unless you have reliability issues that service calls can’t resolve (or you need >50Mbps upload).

 

[SYD]

No. There is actually no easy upgrade path from HFC to FTTP. It will require a wholesale rebuild of that section of the NBN. But no need really as HFC is performing well

Yes, doing ok now.

Apparently HFC was a shocker early on but fortunately I delayed switching over - mainly because I was going to pay more for slower speed (that I was getting on pretty solid ADSL+).

I put a request into TPG years ago to run their FTTB network... My current HFC comes through the basement - why can’t theirs?

 

[Quickstatus]

ABB 100/40

Once I see out the 250/25 plan (1 month needed to trigger the FTTC-FTTP upgrade), I'll go back to 100/40. The latency of 1ms just makes most internet quite snappy - though not all servers. No need for 250, but 40 instead of 25 might make a difference in the upload

 

[Quickstatus]

why can’t theirs?

For most FTTB = THB(too hard basket)