Approved!
How's this for an application history:
- Applied online
- 2 days later contacted to be informed not eligible for $6k credit card, $3k only
- Contacted team back next day, complained about it, stated they will manually review for $6k
- Contacted 3 days later, told that $6k conditionally approved, need to send in payslips
- Submitted payslips via email
- 2 days later called to be told, $6k declined, eligible for $3k. Asked why - told my income didn't match what I put down (stupid HECS)
- Asked for manual review for $6k
- Next day manual review declined, $3k eligible
- Complained once more - stated going back to Westpac (which I was), they said no problem, will submit for $6k again
- Called today - $6k approved card is on its way.
2-3 weeks went by, but hey 75k points will be in my VA account in a few months.
NEVER... GIVE... UP!
What I'd do to take a look at the notes on that application! FYI best number to ring for application is (1300 361 138 option 1), don't go through the Call Center route as they aren't very helpful.