NAB Credit Card Updates 1 October 2026

[SYD]

The crux of the argument is the wording “From 1 October 2026, eligible purchases processed by NAB on or after this date will earn points at the new rate, even if you made the purchase beforehand.” and that NAB statements write “Date Processed”. So to me, this indicates that transactions processed before 1st October should have points calculated under the old system.

I think the wording remains ambiguous in interpretation. The original is:

Can't a consumer reasonably interpret that as meaning the earn rate and cap in the part of the statement period preceding 1 Oct is unchanged? (And I think Bankwest, with similar changes, clarified that this interpretation did apply.)

Yes, I agree. It’s totally ambiguous if not misleading.

SYD+1 is going to complain. I’ll report back.