I was wondering if anyone else has had the same experience as I have had with problems in getting SIA to automatically credit miles to their UA Mileage Plus account.
With alarming regularity now, for flights undertaken with SIA, my miles are not being automatically credited to my mileage plus account despite double checking that my UA MP number is entered in the SIA system when checking in.
For some flights I did a few weeks ago when checking my booking with SIA and wanting to double check my mileageplus number I was told that for my MP number it was coming up as "invalid/account closed" yet the number was accepted (could this be a clue?) and when I got my SIA boarding passes they were imprinted with "UA*G"
The good folks at UA here in Sydney have always managed to get the miles credited to my account but it can take several months for them to appear. UA say the problem is definitely not with their system and I can only assume that the issue is with Singapore Airlines. :evil:
With alarming regularity now, for flights undertaken with SIA, my miles are not being automatically credited to my mileage plus account despite double checking that my UA MP number is entered in the SIA system when checking in.
For some flights I did a few weeks ago when checking my booking with SIA and wanting to double check my mileageplus number I was told that for my MP number it was coming up as "invalid/account closed" yet the number was accepted (could this be a clue?) and when I got my SIA boarding passes they were imprinted with "UA*G"
The good folks at UA here in Sydney have always managed to get the miles credited to my account but it can take several months for them to appear. UA say the problem is definitely not with their system and I can only assume that the issue is with Singapore Airlines. :evil: