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Missing leg in itinerary

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tscharke

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just wondering why checkmytrip (& qantas 'my bookings') are not showing the NRT-HKG CX leg for my SYD-NRT-HKG-SIN-ADL-SYD trip?

I thought maybe it had something to do with being a CX flight however my HKG-SIN is CX and that shows up? For interest the remaining flights are all QF!

The TA assures me that it's locked in, however :?::?::?:

is this a bug or is it due to info sharing issues?

cheers :)
 
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serfty

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CX do not use the Amadeus booking system that www.checkmytrip.com references.

This is normal behavior.

If you want to see it on c/m/t, you could ask your agent or Qantas to insert an "information segment" into your Amadeus PNR.
 

jasonja3

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Interestingly enough, I reserved SYD-NRT-KHH...TPE-HKG-SIN-SYD and all CX flights showed up in Checkmytrip and therefore MMB.

When I finally ticketed the fare I had changed it to SYD-NRT-KHH...TPE-HKG-SYD-BNE-SYD and Checkmytrip still shows the CX (and EG) segements. It might have something to do with the operator booking and how they enter it??? Not sure.
 

serfty

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Unless the TA/Airline that does not use Amadeus refreshes the Amadeus PNR with any changes they will not show.

This is generally not automatic.
 
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