Middle East Airspace Diversions/Cancellations

[MEL_Traveller]

Goodness, you have been very fortunate indeed with your current experience of only waiting an hour to get through to Qatar, I assume you are a premium tier member. Certainly in Spain yesterday there was no response despite the several hours I tried to get through on chat and stories posted on Flyertalk of one poor soul being on phone hold for 17 hours. Others trying different phone numbers and language options in attempts to get through. GIven the increasing tranches of flights Qatar are having to cancel I think they are now just totally overwhelmed over here in Europe but maybe things are different for contacting them locally back in oz at the moment

I read that too! I don’t understand how anyone was on hold for 17 hours? But I agree… no one is saying this is ‘easy’ and doesn’t require anything short of a marathon effort!