Currently in Southern Africa and my NAB Signature card has been getting declined. it’s now Overseas fee free and I was looking forward to earning some points in my travels.
When it was first declined, I looked at my settings and saw that I had not approved “large“ Overseas purchases. The first one that was declined was about $150 so I thought maybe that was the reason. But I then did approve that and it kept getting declined. So then I thought maybe it must’ve been blocked because of that first non-compliant attempted use.
I had advised them that I was going overseas with the dates and places so that could not have been the reason
Kept going for a few days because there wasn’t any real reason to use the card as most of the meals etc. have all been part of my tour. But today there was about $500 to put on the card and it was it again declined so I had to go back to my 28° card.
So tonight I was girding myself for a frustrating chat session to see if it could be resolved but I thought I better check all the settings again first.
Grrrr- found I had not opened up and approved overseas card use.



. My excuse is that it’s the first time I’ve tried to use this card overseas and I hadn’t really checked the settings for that.