- Jan 7, 2011
They can also see your status by swiping your card, even if its your old, lower status card (we've accessed the lounge with an NB card when the status was SG but card hadnt arrived).
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It wasn't enough of a hissy fit to make a video worthwhile. . However I handed over boarding passes first and after scrutinising them she then asked for my platinum card. I was very much made to feel that she felt I was trying to enter a lounge to which I was not entitled - not exactly welcoming. What if I hadn't been carrying my card - I certainly had no need to, as all the lounges I would access on that trip would be via class of service, so it would have been OK to have been denied entry? I just pointed out to her that there was no necessity to show my card even though I had done so.Gee there is a viral YouTube video idea.... First class passengers being asked for cards along with boarding pass.... Love to watch hissy fits!!!
It's not shabby at all IMO.
They do a run of cards once a month. Depending on the date you qualified you must have missed the run for that month.
As per the others you will have no trouble accessing the F lounge in SYD
Then why send me an email promising delivery inside 14 days? Creating an expectation and not fulfilling it is, in my opinion, somewhat shabby.
My apologies for being a little slow to understand what benefit there is in sending out emails with false information. My bad, I suppose.
If you're travelling shortly, it is possible to call them up and have them expedite, e.g. similar to getting a replacement card.
I guess ill wait it out.
Not being able to use the Qantas cash on the current card while waiting for the new one seems a dum idea to me, certainly not customer focused. I can't see any reason to deactivate the existing card immediately, especially as the new one needs activating after you receive it.