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LHR connection of 75mins, what happens if I misconnect ?

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Nizar

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Hi guys,

Next year in April I will be flying LGA-IST with a combination of AA J LGA-YYZ, followed by BA98 F YYZ-LHR and then finally BA676 J LHR-IST. All of this is booked on the one PNR, as an award ticket with AA for two pax my wife and myself.

My YYZ-LHR flight is scheduled to arrive at 9:25am and my LHR-IST is scheduled to depart at 10:40am. Although both these flights are landing/departing out of T5 where the MCT is 60mins, and although my luggage will likely be checked through from when I check-in at LGA (and probably boarding passes issued all the way to IST), I still feel that the 75mins is pretty tight. I've heard pretty horrible things about T5, like this thread

BA connecting flights at Heathrow T5: never again - FlyerTalk Forums

From those who have had an international connection before at T5, are my concerns warranted ? Does the FastTrack make any difference ?

My main question was, if I misconnect, will BA painlessly put me on their next LHR-IST service later that afternoon ? Or should I be ready for a battle and well versed in EU aviation laws lol ?

Will they tell me to call AA because its them who issued the ticket ? And then will AA ask me to call BA back as its their misconnect and they need to open up more award space etc ? Or will we be chilling in the CCR whilst the staff take care of it all ?

Are the staff at YYZ likely to be proactive in reaccommodating F pax who will misconnect if they see that BA98 is delayed ?

Just wondering what I should be expecting and how best to respond in such situations. All comments and advice are welcome and appreciated.

Thanks.
 

Nizar

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They will put you on the next available flight.
Is that after I recite the laws to them and after a long time on hold and going back and forth and battling it out, or will the BA staff reaccommodate me painlessly as a matter of procedure ?
And have you transited at T5 before ? How bad was it ?
 

Nizar

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They will put you on the next available flight.
And what does next available mean in this context ? The next flight that has award seats available ? Or will they even give me a revenue seat ?
 

defurax

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You worry too much! :p If all your flights are on the same PNR, BA will take care of you in LHR. I can't even remember how many flights I missed at LHR due to late incoming flight. The BA transfer desk at LHR is the only place you will ever encounter competent BA staff:D
 

Nizar

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You worry too much! :p If all your flights are on the same PNR, BA will take care of you in LHR. I can't even remember how many flights I missed at LHR due to late incoming flight. The BA transfer desk at LHR is the only place you will ever encounter competent BA staff:D
Thanks, I just want to be adequately educated and prepared, that's all, but appreciate the reassurance, especially that last line re BA staff at LHR
 
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