Yep, 75 SCs removed. But I appear to be 25 SCs up on the deal
Did you check your lifetime status credits? You're not 150 SCs down on where you should be?
Yep, 75 SCs removed. But I appear to be 25 SCs up on the deal
Did you check your lifetime status credits? You're not 150 SCs down on where you should be?
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No humour intended. On the two reversals in my family, lifetime status credits were reduced by much more than they should have been.
Were you able to get that rectified?
Still waiting on it. I'm sure it will be, though.
One of the reversals was for more than 1000 SCs, which is the only reason we noticed it.
Crazy that it could even happen
AFF Supporters can remove this and all advertisements
Bumping this... would those of you who received the 'LET QANTAS REWARD YOU' status credit bonuses and then had a subsequent reversal please check to see that the reversal didn't subtract more from your lifetime status credits than it should have?
Example of what some of us have seen:
Original lifetime status credits balance: 1,000
LET QANTAS REWARD YOU: 200
New lifetime status credits balance: 1,200
BONUS SC ALLOCATED IN ERROR NOW REMOVED: 150
New lifetime status credits balance: 900 (should obviously be 1,050)
It's just happened again... X status credits (correctly) subtracted from my total for the year, but 2X status credits subtracted from my lifetime total.
It's just happened again... X status credits (correctly) subtracted from my total for the year, but 2X status credits subtracted from my lifetime total.
And now all fixed, much appreciated.
Sometimes it's necessary to make a little noise.
10 MAR 15 | LET QANTAS REWARD YOU BONUS STATUS CREDITS 06MAR15 | - | - | 0 | 5 |