Let Qantas Reward You Bonus

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ketsuzei

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No humour intended. On the two reversals in my family, lifetime status credits were reduced by much more than they should have been.
 

rayray

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Nov 13, 2013
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So I got 'Let Qantas Reward You' status credit bonuses worth 80% of my existing status credits for the year. The weird thing is that half of them say 'Bonus Status Credits' and half say 'Bonus Points' but they're all status credits with no miles.
I'm not sure if these are supposed to be the 50% extra status credit offer I registered for or not.

Pushed me up to silver (I was just short). No email or card in the mail yet though.

No reversal (yet).
 

ketsuzei

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Bumping this... would those of you who received the 'LET QANTAS REWARD YOU' status credit bonuses and then had a subsequent reversal please check to see that the reversal didn't subtract more from your lifetime status credits than it should have?

Example of what some of us have seen:

Original lifetime status credits balance: 1,000
LET QANTAS REWARD YOU: 200
New lifetime status credits balance: 1,200
BONUS SC ALLOCATED IN ERROR NOW REMOVED: 150
New lifetime status credits balance: 900 (should obviously be 1,050)

 

LadyC

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As mentioned in another thread, I am fairly sure this happened to me also. Still need to follow up with Qantas about it.
 

RooFlyer

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Qantas
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Bumping this... would those of you who received the 'LET QANTAS REWARD YOU' status credit bonuses and then had a subsequent reversal please check to see that the reversal didn't subtract more from your lifetime status credits than it should have?

Example of what some of us have seen:

Original lifetime status credits balance: 1,000
LET QANTAS REWARD YOU: 200
New lifetime status credits balance: 1,200
BONUS SC ALLOCATED IN ERROR NOW REMOVED: 150
New lifetime status credits balance: 900 (should obviously be 1,050)


Checked paper statement - all in order - 100 SC credited, 75 taken away (as per on-line). Still have no idea why the SCs were given in the first place, but no harm done.

No actual benefit either - I've requal for WP and no ambition to try for WP1.
 

ketsuzei

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Oct 19, 2009
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It's just happened again... X status credits (correctly) subtracted from my total for the year, but 2X status credits subtracted from my lifetime total.
 

ketsuzei

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Oct 19, 2009
Posts
1,074
It's just happened again... X status credits (correctly) subtracted from my total for the year, but 2X status credits subtracted from my lifetime total.

And now all fixed, much appreciated.

Sometimes it's necessary to make a little noise.
 
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LadyC

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And now all fixed, much appreciated.

Sometimes it's necessary to make a little noise.

My difference was only 180 SC so not so big. Interestingly, I checked my account this morning and it has been fixed. I hadn't contacted them about it yet so maybe your issues got them looking at all accounts that had a reversal - so thanks!
 

Verde

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Joined
Mar 28, 2010
Posts
152
Seems buggy. I just got 5 SC bonus for a flight on Friday (will be interesting to see if the return trip on Sunday also gives 5 bonus SC). I'm pretty sure I didn't book anything under a 50% bonus SC, but its nice to get them as a freebie. I missed out on the Christmas 2013 Qantas voucher 10x points offer (I followed it up months after and it never posted after phoning them and being assured it was being sorted for me, so I gave up after two rounds of phoning them - how much time is 2k points worth?), so I guess this makes us square-ish (the 2014 did post which was nice).

10 MAR 15
LET QANTAS REWARD YOU BONUS STATUS CREDITS 06MAR15 -- 0 5
 
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