Latitude 28 Degrees $8 per month starting September 2024

[ellen10]

Yes the monthly fee was restarted in June. I have now had 3 monthly fees since then

 

[Trekky1]

So I've called them. Spend tracker should be in Accounts, between the row of 'Pay my card .... Statements ... Manage... ' and the list of transactions. If you go to the app store and look at the previews, its shown on the second panel.

I deleted and re-downloaded the app - nada. That's really flummoxed the guy - he knew about the Spend Tracker and e=was confident of the location (per the app store picture).

Currently on hold ...

They've raised a ticket with the IT team. 3-5 days to investigate. We'll see!!

Can anyone see the Spend Tracker?

I can't see it either and I also updated the app.

I never got the fee waiver, even tho I asked....

 

[RooFlyer]

Yes he monthly fee was restarted in June. I have now had 3 monthly fees since then

Have you been meeting the monthly spend hurdle? (If you had the spend tracker you would instantly know )

 

[MEL_Traveller]

Have you been meeting the monthly spend hurdle? (If you had the spend tracker you would instantly know )

you’d know by your statement?

 

[RooFlyer]

you’d know by your statement?

Sure, but the 'spendtracker' gives you an instant view. From the app store

 

[JustSlash]

Updated and checked, still no spend tracker either :S… And I just noticed there’s an $8 monthly fee charged this month, even though I haven’t used the card for a couple of months.

 

[auriga]

I can't see it either and I also updated the app.

I never got the fee waiver, even tho I asked....

me too
requested fee waiver prob a year ago but declined
annual spend over 10K
paying $8 a month

 

[MEL_Traveller]

Sure, but the 'spendtracker' gives you an instant view. From the app store

View attachment 518669

Are you currently paying the annual fee?

For those who aren’t you wouldn’t expect to see a tracker.

 

[serfty]

I am a bit confused! What is this annual fee?

Notwithstanding any Waivers, my 28° card has an $8 per month fee. If I spend $1000 or more in a statement period, that $8 is waived (and I get a $10 credit which I used on gift cards).

---

OK, found it see below.

 

[MEL_Traveller]

I am a bit confused! What is this annual fee?

Notwithstanding any Waivers, my 28° card has an $8 per month fee. If I spend $1000 or more in a statement period, that $8 is waived (and I get a $10 credit which I used on gift cards).

I think annual fee = monthly fee? It shows the annual fee as $96, which works out same same as monthly.

 

[serfty]

I am a bit confused! What is this annual fee?

Notwithstanding any Waivers, my 28° card has an $8 per month fee. If I spend $1000 or more in a statement period, that $8 is waived (and I get a $10 credit which I used on gift cards).

I think annual fee = monthly fee? It shows the annual fee as $96, which works out same same as monthly.

OK, found it - since June last year for new accounts the $8 monthly fee has been replaced by a $96 annual fee with the first year being waived.

With this newer version of the product, those who spend $12000 or more will have the fee waived for the following year.

 

[MEL_Traveller]

OK, found it - since June last year for new accounts the $8 monthly fee has been replaced by a $96 annual fee with the first year being waived.

With this newer version of the product, those who spend $12000 or more will have the fee waived for the following year.

Makes sense then in that context. Those on monthly or grand fathered free accounts wouldn’t expect to have the tracker.

 

[Legoman]

I think annual fee = monthly fee? It shows the annual fee as $96, which works out same same as monthly.

I've just had it out with Latitude customer service. No, I didn't show them this thread and no, I didn't say anything about this forum. I didn't out anyone or anything to Latitude. I'm not a moron. I took the info and presented it all independently as if I had found it all myself.

Obviously, to anyone with a brain and primary school maths skills, 12 x $8 is the same thing as a $96 annual fee. Needless to say, Latitiude do not see this the same way.

Latitude do not consider that accounts getting charged $8/month have an annual fee. The spend tracker is only visible in the phone apps of accounts that have an annual fee. In Latitude-world, an annual fee is only a one-off annual charge of $96, not 12 x $8 fees charged per month. If you are getting charged monthly $8, then no Spend Tracker for you. If you are being charged the one-off $96 annual fee, then you get the Spend Tracker.