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Lan chlie is a very good airline, I would say I would prefer to fly them in economy over qantas, but not business. Depending on where you are travelling to once you arrive in Santiago it can be a bit of mess. The so called "one world" alliance definitley acts like a "two world" alliance in Santiago with Qantas making you line up to get another border pass even though you have confirmed seat etc. Everytime I have travelled through SA (I was flying onto Sao Paulo x 3 times) they usually have one or two people at the desk for a whole plane load of aussie weary travallers. :x My advice is make you way to the one-world desk ASAP and try avoid the line up and the unhelpful service.
Thanks for the advice. I'm heading off in a couple of days, to Bs As via Santiago, with a three-hour lay over. I'll be interested to see what the service is like, and will report back. Flying business over the pond, then back of the bus from Santiago to Bs As.
Hardieboys I agree Lan Chile is excellent upfront food service cabin some advice you will not get bonus status points if you travel on lan Chile flight number as it is a code share with qantas I always travel on a QF number to get maxium Bonus Points enjoy your flight and trip EZE is a very beautiful City
Arrived in Buenos Aires a week ago. The flight from Sydney to Santiago (QF321-LA800) was very good. The seats are similar to the dreamtime seats that are still on most QF routes. The staff were efficient, especially with respect to meal services. It´s a long flight to Santiago, with a listed time of 16:00 hours, including a stop in AKL. There´s obviously not a lot to see for most of the flight, but the descent down to Santiago is really spectacular... the Andes are amazing. As the plane circles down to Santiago, both sides of the plane get to see the view. Looking across the cabin and seeing mountainside through windows on the other side was cool.
Some downsides included no Sydney papers, and a limited selection of magazines. The Spanish language magazines were pretty limited as well.
Transfers at Santiago were efficient, with staff greeting passengers and providing directions. The loung in Santiago airport, like Chile itself, is long and thin. Internet, showers, bar, snacks, and a rest area. The lounge allows smoking.
Flew back of the bus from Santiago to BsAs, over the Andes, which were largely obscured by cloud. Flight service and seats were perfectly reasonable. IFE includes individual screens in Economy.
BsAs is more than I was expected. What a fantastic city, with an architectural heritage that harkens back to the city´s former wealth.