Krisflyer miles refunds - Taking forever! Anyone else with this problem? | Page 3 | Australian Frequent Flyer
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Krisflyer miles refunds - Taking forever! Anyone else with this problem?

TiredOldFlyer

Member
Joined
Aug 30, 2010
Messages
425
Waiting for points for cancelled flights to Europe. Advised some weeks ago that the refund could take up to 4 months.
Being optimistic have booked European flights for next January and next April.
I live in hope !
 

tizey

Member
Joined
Jul 28, 2016
Messages
483
just received email saying my taxes have been refunded (no email for mrs tizeys taxes), but both sets of points have returned to my account. This was a booking cancelled mid/late March, flying end of March 2020.
 

matyd

Junior Member
Joined
Jul 2, 2015
Messages
18
just received email saying my taxes have been refunded (no email for mrs tizeys taxes), but both sets of points have returned to my account. This was a booking cancelled mid/late March, flying end of March 2020.
Thx for update, we were due to fly April 10th so getting closer. Cheers
 

Denali

Senior Member
Joined
Sep 17, 2012
Messages
5,339
Waiting for 2 x J May flight points return and it seems overnight one of them finally reversed and points back in hubbys KF account.

Mine... well the last email said 6-8 weeks to process. Considering I lodged my claim about a 4 weeks ago I'll be honest in saying Im pretty bloody disappointed in SQ on this, because they are better than this. Its only data entry, why are they so bad at it?

So still waiting for about 180K in points
 

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