I have a few questions about this.
1. My family of 4 are booked SYD>LA return in December with Delta. We have paid for our tickets and received etickets x 4 and a confirmation number with which I have made online seat reservations. I am interested in joining their frequent flyer scheme and understand I have to join all 4 of us ie the children cannot "piggyback" on their parents' membership.
Herein is a small problem. The Delta programme is called Skymiles and the application to join is on their site. Easy. However, the last line of the application requires a PIN Number which I don't have. I have wasted 3 weeks and 4 emails to Delta online support to ask how to go about joining up and/or acquiring PIN Nos. so I can complete the applications. Suffice it to say the support provided has not filled me with great confidence that we've chosen the right airline to fly with. Suffice it to say that each of the 4 replies has simply linked me to the online application page and not answered my query.
So I am hopeful that the helpful folk here can assist. As I say, I have an eticket with 4 ticket nos, and a Delta Confirmation No. [which won't activate the PIN, I've tried] . The last reply had this "helpful" information
2. If, or when, I ever manage to acquire membership, is anyone aware of any current bonus offers eg points or club membership etc
3. Finally, who are Delta's partners ex Australia with whom we can utilise points later?
Many thanks.
1. My family of 4 are booked SYD>LA return in December with Delta. We have paid for our tickets and received etickets x 4 and a confirmation number with which I have made online seat reservations. I am interested in joining their frequent flyer scheme and understand I have to join all 4 of us ie the children cannot "piggyback" on their parents' membership.
Herein is a small problem. The Delta programme is called Skymiles and the application to join is on their site. Easy. However, the last line of the application requires a PIN Number which I don't have. I have wasted 3 weeks and 4 emails to Delta online support to ask how to go about joining up and/or acquiring PIN Nos. so I can complete the applications. Suffice it to say the support provided has not filled me with great confidence that we've chosen the right airline to fly with. Suffice it to say that each of the 4 replies has simply linked me to the online application page and not answered my query.
So I am hopeful that the helpful folk here can assist. As I say, I have an eticket with 4 ticket nos, and a Delta Confirmation No. [which won't activate the PIN, I've tried] . The last reply had this "helpful" information
Which rather begs the question!We are unable to locate the SkyMiles membership number based on the information provided. Please verify the number on your SkyMiles
identification card or a previous statement. If you cannot verify your
SkyMiles account number, please resubmit your request along with your
current address and any previous address that may be listed on your
account. This will assist us in locating your account number in our
system.
2. If, or when, I ever manage to acquire membership, is anyone aware of any current bonus offers eg points or club membership etc
3. Finally, who are Delta's partners ex Australia with whom we can utilise points later?
Many thanks.