Jetstar's 30min deadline policy | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Jetstar's 30min deadline policy

Not open for further replies.


Aug 2, 2002

Just found out the hard way about Deathstar's 30 min check-in cut off. From their website...

"Passengers who arrive after check-in has closed will not be able to board the flight and will lose their seat – no refund or free transfer is available and you will be required to book and pay for a new ticket if you wish to travel."

Booked on QFF website on points and cannot remember any mention of this anywhere.

I'm currently sitting in the OOL QP (making them pay in bourbon) waiting for a flight to SYD to go the the State of Origin decider!

Arrived at desk at 2.50pm for a 3.15pm flight and was told the flight had closed. I was told to check with Virgin to see if they had one departing soon.

I was all geed up for a big night and this was not the way I planned it to start it! (By the time you read this, the result would have been decided and I'll be either happy but pi**ed off... or just pi**ed off!)

The check in girl was reasonably helpful, I asked if this happened a lot, she said "every flight" and gave me an address to post a letter to to complain. (Obviously check-in staff are none too happy about the set-up either). She mentioned that the flights close earlier than QF because they need 30 mins to prepare all the legal paperwork for the passengers boarding the plane to hand to the pilot??! (anyone know about this one?).

Anyway she got me on the 5.05pm out of OOL and I should make the game just in time. I am only flying this god awful airline because the only way I could get to Sydney this afternoon was a QFF redeption ticket with Jetstar!!? Doesn't make sense does it? QF flights were all full, however heaps of freebies on Jetstar!

I know one thing is for sure... this boarding arrangement OR Jetstar won't last long.


Apr 27, 2003
LT Gold
My Map
I know one thing is for sure... this boarding arrangement OR Jetstar won't last long.
:evil: We all hope it's the latter :!:

I have a lot of contacts in the aviation industry and as yet have not heard of any positive outcomes :!:

:twisted: :roll: :evil: :wink:


Junior Member
Oct 11, 2002
Had a friend fly Hbt-Std last week on Jetstar she didn't find the boarding policy a problem at all and was postive to using it again


Jul 31, 2003
I really can't see the problem. Even as seasoned travellers we know that the airline's requirements of the 45 minute check-in for domestic is a bit rich but so what? Just be organised and do as you are asked. OK, so you didn't know the rules but don't blame the airline for your lack of planning.

What a great result in the football too.


AFF Supporter
Jul 6, 2004
The only way you will get rid of Jetstar is to not fly them.

Certainly, I would have to be extremely desperate to book Jetstar (even Ryanair UK has better seat pitch and friendlier hosties).

Why not go with the girlies of Virgin?

And I am a life Star Alliance gold member, so I've seen these airlines (eg Impulse) come and go.
Not open for further replies.

AFF on Air Podcast

  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you’re new to the world of frequent flyer points – or moving to a new country – it can be difficult to know where to start. In this episode, Matt discusses the con ...
  • Travel Insurance – AIR016
    Sat, 27 Jul 2019 07:34:12 AEST
      They say that if you can’t afford travel insurance, you can’t afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and ...
  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode ...
  • Qantas Frequent Flyer Changes – AIR014
    Sat, 29 Jun 2019 00:40:35 AEST
      Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt ...
  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...

Community Statistics

Latest member