Jetstar refusing to accept money on flights under trial of cashless cabin system

[Mal]

Jetstar refusing to accept money on flights under trial of cashless cabin system | Courier Mail

Jetstar is refusing to accept money for in-flight meals, drinks and entertainment under a trial of cashless cabins and is only accepting credit cards on most international flights.

The plastic-only policy has added insult to injury for flyers already frustrated with the layers of extra fees for items such as blankets and headphones.

One passenger complained of being forced to use his credit card to buy an $8 blanket.

On some flights people without credit cards have had to hand cash to other passengers to make a purchase on their behalf.

Jetstar has defended the trial, saying the cashless cabin concept delivered "simplification and convenience" for customers.

While the article is poorly written (and confuses several topics as being the same issue), I don't think the idea is bad overall. I suppose the main points of contention would be payments for items for unaccompanied minors and those without credit cards.

However there are many other "card only" facets of life... seems to be the way forward in society.

 

[Austman]

I've been on a Jetstar Asia flight when this was announced. It might make some sense on some international sectors.

 

[yohy?!]

Must have missed this on my 3K flight last week however if it's happening on JQ flights in Aus domestically they should remove the ridiculous 50c surcharge on credit cards if they're too lazy to take cash...

 

[Blackadder]

I guess only a matter of time before QF follows suit, and joins the likes of AA,etc

 

[oz_mark]

This has been happening since at least August, and there is not supposed to be a surcharge on the purchase.

 

[munitalP]

Must have missed this on my 3K flight last week however if it's happening on JQ flights in Aus domestically they should remove the ridiculous 50c surcharge on credit cards if they're too lazy to take cash...

JQ35 on Friday announced the flight was cashless and underscored there were no CC processing fees or extra charges.

 

[Simsy85]

I had this on a return flight from Ho Chi Minh City.

Worst. Idea. Ever.

So much for cash being legal tender and having to accept it.

 

[oz_mark]

I had this on a return flight from Ho Chi Minh City.

Worst. Idea. Ever.

So much for cash being legal tender and having to accept it.

Can't speak for other countries, but the RBA's view here in Australia is that there is no legal requirement to accept cash.

 

[Taezar]

I just loved how even handed the wording of the poll was.
#scoff

 

[juddles]

I understand why it makes life easier for the airline, but to claim it provides "simplification and convenience" to the pax is a bit rich!

 

[Stephen65]

They were doing this on JQ MEL/SIN flight I took back in June.

 

[samh004]

I suppose the main points of contention would be payments for items for unaccompanied minors and those without credit cards.

Are UM’s actually allowed on JQ, just seems with many of their other policies the extra care needed would be too much for them to comprehend… they’d probably just make a bill and slug the parents at the other end though!

 

[oz_mark]

Are UM’s actually allowed on JQ, just seems with many of their other policies the extra care needed would be too much for them to comprehend… they’d probably just make a bill and slug the parents at the other end though!

I don't believe so - you must be able to travel independently, or be accompanied.

 

[Archphoto]

How do you think this will affect International passengers who don't hold AU CCs?? Last time I checked, you get slugged for the exchange rate, then the conversion fee. Pretty poor form if you ask me - that $8 blanket is going to cost a hell of a lot more for some people.

J* - you're losing the plot. Simplifying the processes? For who?

Yet another good reason why I will *never* fly with them - they don't know the meaning of customer service and at this rate, never will.

 

[Mal]

Are UM’s actually allowed on JQ, just seems with many of their other policies the extra care needed would be too much for them to comprehend… they’d probably just make a bill and slug the parents at the other end though!

Soz, really meant. U16/u18 who can't get visa,mc,amex etc. Mummy or daddy better pack them a prepaid visa....

---
This post was made from my mobile.

 

[harvyk]

How do you think this will affect International passengers who don't hold AU CCs?? Last time I checked, you get slugged for the exchange rate, then the conversion fee. Pretty poor form if you ask me - that $8 blanket is going to cost a hell of a lot more for some people.

J* - you're losing the plot. Simplifying the processes? For who?

Yet another good reason why I will *never* fly with them - they don't know the meaning of customer service and at this rate, never will.

Other airlines have been doing this for years - AA for example has been cashless since 1st June 2009.

 

[Archphoto]

Other airlines have been doing this for years - AA for example has been cashless since 1st June 2009.

I wouldn't class AA as a LLC though - I'm more concerned with the outlandish pricing policies they have on offer for everything on board. Yes, I too have used CCs on AA, BA, QF, CX etc when flying internationally. But I've *never* had to pay for a pillow, blanket, food, drink etc when flying with these guys.

I'm more concerned that the cost of purchasing all the stuff you'll probably want (and quite possibly didn't think to purchase with your ticket), will cost you a lot more than the stated prices, simply because they won't accept cash.

What's so hard about accepting cash? I'm tired of having this "cashless society" being rammed down my throat by every CC company around. The latest VISA ads I saw when visiting AU in August, belittled anyone who wanted to actually use cash to pay for their goods. Since when did cash become soooooo bad??

Australia has one of the highest rates of CC debt in the world - with ads like this, and airlines refusing to accept cash, it's no wonder . . . . . . . :shock:

 

[Justchecking]

I wouldn't class AA as a LLC though - I'm more concerned with the outlandish pricing policies they have on offer for everything on board. Yes, I too have used CCs on AA, BA, QF, CX etc when flying internationally. But I've *never* had to pay for a pillow, blanket, food, drink etc when flying with these guys.

I'm more concerned that the cost of purchasing all the stuff you'll probably want (and quite possibly didn't think to purchase with your ticket), will cost you a lot more than the stated prices, simply because they won't accept cash.

What's so hard about accepting cash? I'm tired of having this "cashless society" being rammed down my throat by every CC company around. The latest VISA ads I saw when visiting AU in August, belittled anyone who wanted to actually use cash to pay for their goods. Since when did cash become soooooo bad??

Australia has one of the highest rates of CC debt in the world - with ads like this, and airlines refusing to accept cash, it's no wonder . . . . . . . :shock:

With regards to point #1 all the airlines you mention classify themselves as full service carriers meaning that those incidentals are included in your ticket so it's little wonder you never had to buy them. Those airline have a completely different ticket concept to the LCC. personally I find LCCs to be an utter waste of time as they re usually no cheaper than a full service carrier, just more annoying. However some people do choose to fly LCCs and in doing so they are accepting that purchasing onboard with cc only is what will be required. If they don't like I they can instead choose to fly the carriers you mention. Nothing stops them from doing that.

Maybe the cashless society is a generational thing. I grew up with it and I personally hate being forced t carry cash. It's annoying t have to find an ATM machine all the time and guess how much cash you will need for the week then have to find an ATM again when you run short. If I never carried cash again I'd be happy. And I don't owe a single cent to a credit card company or a bank. Since the advent if visa debit cards there is ni requirement to use anyone's money except your own. Wen did cash become bad? When banks started charging me $2 per ATM transaction to use it.

 

[jaspon]

DJ have been doing a cashless cabin on all flights to and from DPS & HKT for over a year now, with no fees, surchages etc, and it seems to work quite well

 

[Oneworldplus2]

I wouldn't class AA as a LLC though - I'm more concerned with the outlandish pricing policies they have on offer for everything on board. Yes, I too have used CCs on AA, BA, QF, CX etc when flying internationally. But I've *never* had to pay for a pillow, blanket, food, drink etc when flying with these guys.

Bit OT here and l haven't flown in the states for a while now (10+ years), but what is a LCC nowadays? 2 airlines that l flew on recently in Europe (BA,MA), seemed pretty much LCC in Y and J didn't seem to set the bar much higher tbh.
The only thing that separated BA/MA from EasyJet/RyanAir was luggage included in ticket price and a airport lounge. Food in Y, intra Europe is pretty much non-existent (like QF calling a biscuit a meal or morning/evening tea on some sectors).

So it got me thinking, how does a LCC get 4 stars in the US (JetBlue), while the other 'legacy carriers', only get 3 stars (or less)???? I'd hate to fly in Y on a 'legacy carrier' in Y on a USA legacy carrier, yet is only 3 star, it'd be the same as JQ really.....
Is JQ worthy of being in the same league as Delta, AA, United????

JetBlue Airways

JetBlue Airways Corporation is an American low-cost airline. The company is headquartered in the Forest Hills neighborhood of the New York City borough of Queens. Its main base is John F. Kennedy International Airport, also in Queens.

According to Skytrax, JetBlue is the highest rated airline in the United States, and the country's only four-star airline.

How does that work????

Jetstar is a 3 star airline
Jetstar Asia also a 3 star airline
American Airline is a 3 star airline
Delta is also 3 star airline
QF is 4 stars
JetBlue is 4 stars

Hold on..... a LCC (JetBlue) has the same ranking a QF/BA/TG/VA

Can this (Skytrax) really be believed????