Jetstar 'Interested in changing?' offer

[NamarrgonFlyer]

Got this email the other day. I can't believe they are offering such a piddly amount to completely change travel dates!

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Absolutely bemusing when the flight doesn't even look full.

$20!!! They are dreaming.

 

[SJF211]

That seems very low. I was offered $50 to move to a day later on ADL-SYD which is still way too low but not as much of an insult.

 

[aikman]

I got caught out by this. I thought the change was only for 2 hours so I accepted their $110 offer. It was only afterwards that I realized it was for the next day! I quickly got on chat and asked for my old flight back. Lucky they let me get it back because flights on my original travel date were all very expensive.

 

[ANstar]

Interesting... I guess they know they can sell your seat for a much higher price and make more margin by moving you to another day with less demand.

 

[bam71]

Interesting... I guess they know they can sell your seat for a much higher price and make more margin by moving you to another day with less demand.

THIS!

 

[dylarr]

Interesting... I guess they know they can sell your seat for a much higher price and make more margin by moving you to another day with less demand.

That's exactly what this does. The tech is by a company called Volantio. A description of the product is available here:

Recapture Revenue - Leverage customer flexibility to dynamically increase supply with Volantio’s Revenue Rebook solution

Drive millions in incremental profit with zero incremental fuel, labor or operational costs...while making your customer better off.

www.volantio.com

Qantas also used them for their "Flight Switch" offers a few years back, but I'm not sure if they still actively send them out anymore.

Free Qantas Vouchers for Switching Flights

21 January, 2019

www.australianfrequentflyer.com.au