Jetstar Delays/Cancellations

[Melburnian1]

Just checking. The son is now flying from ADELAIDE into a SYDNEY connecting now with Qantas to Honolulu. What is the minimum time they should allow to collect baggage in Sydney get to international and then recheck in with Qantas?

This isn't the traditional 'MCT' because of your offspring's need to collect and then (re)check in luggage. I'd allow at least 2.5 hours between scheduled arrival and scheduled departure, if not more, because one can't be guaranteed that the inbound ex ADL will be on time. On top of that he has to wait for luggage (a factor out of his control), get on the transfer bus (unlikely to be crowded, but if there was a wait, sometimes train is a better option), line up for check in at QFi and allow time for security.

If all his travel is on one PNR, that offers 'protection' doesn't it?

In the end everything may run like clockwork and he may be sitting around twiddling his thumbs, but better to be safe...you've probably done this more often than many of us, Pushka.

 

[Pushka]

This isn't the traditional 'MCT' because of your offspring's need to collect and then (re)check in luggage. I'd allow at least 2.5 hours between scheduled arrival and scheduled departure, if not more, because one can't be guaranteed that the inbound ex ADL will be on time. On top of that he has to wait for luggage (a factor out of his control), get on the transfer bus (unlikely to be crowded, but if there was a wait, sometimes train is a better option), line up for check in at QFi and allow time for security.

If all his travel is on one PNR, that offers 'protection' doesn't it?

In the end everything may run like clockwork and he may be sitting around twiddling his thumbs, but better to be safe...you've probably done this more often than many of us, Pushka.

Thankyou that all sounds great. Same PNR and it seems they have four hours between flights so great outcome for them.

 

[Melburnian1]

Also on Monday 8 April, JQ43, the 0915 hours MEL - DPS departed 183 late at 1218.

This may delay JQ58, the mid afternoon DPS to BNE, but any problem is yet to show up to those of us who are not travelling.

B788 VH-VKJ remains stuck at KIX in Japan.

 

[Melburnian1]

Thankyou that all sounds great. Same PNR and it seems they have four hours between flights so great outcome for them.

Very, very sensible. On other websites, one reads at times of passengers who in Asia arrange flights on different PNRs with connecting times of 55 minutes. Might be OK sometimes at SIN, but at many others...disaster.

 

[Melburnian1]

In further on Monday 8 April 2019, JQ608 (1750 hours AVV up to SYD airborne at 1838) has A320 VH-VGA and should arrive at 1958 hours, 43 minutes late.

JQ808, the 1840 hours SYD - BNE was in the sky at 1947 so is at least 45 minutes late. Aircraft is A320 VH-VQG.

 

[Quickstatus]

This will be a result of VH-VKJ remaining on the ground at KIX (see above). This is its eighth full day inoperative, punching a hole in aircraft availability. Completely unplanned!

However on at least one afternoon (see above), a QF B744 substituted ex SYD. I have not researched to see if this is still occurring.

2 rotations JQ3/4 were replaced by a QF 747-400. Tuesday April 2 was VH-OEB and Thursday April 4 was VH-OJU. It would be interesting to see how many passengers were involuntarily upgraded to J. (JQ operates this route on MTTFS. No service on Wednesday or Sunday

The QF Schedule QF3/4 SYD-HNL does not operate on Tuesday and Thurdays, but on MWFSS.

If JQ lacks a long range 787, QF has spare long range 747 sitting around.

 

[Quickstatus]

Thankyou that all sounds great. Same PNR and it seems they have four hours between flights so great outcome for them.

Close!...My rule of thumb at SYD connecting DOM-INT (if can afford to miss the SYD-HNL flight)

+1 hr for potential inbound delays
+1 hr for collecting luggage and travel to from DOM-INT
+1 hr for checkin
+1 hr for getting to gate in time for start of boarding NOT close of boarding.

The last time I did it was a BNE-SYD-DFW (B737/A380) and it took me 2.5 hrs from aircraft door to departure gate.

If cannot miss the flight then get to SYD for double the time above.

 

[Melburnian1]

Close!...My rule of thumb at SYD connecting DOM-INT (if can afford to miss the SYD-HNL flight)

+1 hr for potential inbound delays
+1 hr for collecting luggage and travel to from DOM-INT
+1 hr for checkin
+1 hr for getting to gate in time for start of boarding NOT close of boarding.

The last time I did it was a BNE-SYD-DFW (B737/A380) and it took me 2.5 hrs from aircraft door to departure gate.

If cannot miss the flight then get to SYD for double the time above.

Your advice is relevant to almost every domestic to international transfer in the world, even at smaller airports. Note however your last effort - 2.5 hours - was what I'd 'back of the envelope' suggested to Pushka (as a minimum).

Unfortunately trying to compress these times can on occasion mean one is stuck in the transfer airport for 24 hours. Not good if one has a business meeting, funeral or wedding to attend.

 

[Melburnian1]

2 rotations JQ3/4 were replaced by a QF 747-400. Tuesday April 2 was VH-OEB and Thursday April 4 was VH-OJU...

If JQ lacks a long range 787, QF has spare long range 747 sitting around.

On Wednesday 10 April, QF6404 is about to arrive in SYD at 1419 hours mid afternoon, 19 late ex HNL. The B744, VH-OEB must again be substituting for the unavailable JQ B788.

Meanwhile VH-VJK (B788) remains stranded in KIX as the Japanese and Australian air safety authorities investigate the 'incident.' As this JQ aircraft has not carried passengers since Friday 29 March, it's coming up for two weeks out of service.

Having to hire a fuel-guzzling 'Queen of the Skies' is an expensive way to operate, but better in getting passengers to their destinations than hotel stays and dribbling them out as seats become available on scheduled flights.

 

[Quickstatus]

On Wednesday 10 April, QF6404 is about to arrive in SYD at 1419 hours mid afternoon, 19 late ex HNL. The B744, VH-OEB must again be substituting for the unavailable JQ B788.

Meanwhile VH-VJK (B788) remains stranded in KIX as the Japanese and Australian air safety authorities investigate the 'incident.' As this JQ aircraft has not carried passengers since Friday 29 March, it's coming up for two weeks out of service.

Having to hire a fuel-guzzling 'Queen of the Skies' is an expensive way to operate, but better in getting passengers to their destinations than hotel stays and dribbling them out as seats become available on scheduled flights.

At least the airline are (at the moment at least ) carrying spare aircraft (gas guzzling they may be), so from a consumer/fare paying traveller point of view it is a positive.

I wonder if the inflight service is a QF service or JQ service. And would be very interested to know if anyone was upgraded to J

 

[Melburnian1]

...And would be very interested to know if anyone was upgraded to J

There are 314 economy seats on a JQ B788, though are six reserved for crew rest?

A typical QF B744 has only 270 economy seats (minus any reserved for crew) so if JQ flights to or from HNL were even 90 per cent full, upgrading would be unavoidable. But yes, interesting to know. Unfortunately AFF doesn't hear much from JQ flyers, perhaps because few who contribute fly on this carrier (or TT for that matter). This site gives me the impression most participants fly QF domestically, and at a higher percentage of flights than is QF's market share of an overall c.60-65 per cent for QF/JQ combined.

 

[Quickstatus]

There are 314 economy seats on a JQ B788, though are six reserved for crew rest?

A typical QF B744 has only 270 economy seats (minus any reserved for crew) so if JQ flights to or from HNL were even 90 per cent full, upgrading would be unavoidable.

Exactly, some will be promoted to Premium and also J.

 

[Melburnian1]

As at 1330 AEST on Thursday 11 April, B788 VH-VKJ remains at KIX.

This must be one of JQ's longest ever unscheduled periods of a member of its fleet being inoperable. Tomorrow it will be two weeks since the aircraft last flew.

QF6403 looks to be again operating (to replace JQ) on Thursday 11 April with a scheduled B744 1625 hours departure ex SYD for HNL.

 

[Melburnian1]

JQ518 (Thursday 11 April 2019, the scheduled 1605 hours MEL up to SYD (A321 VH-VWQ) should arrive at 1846 hours, 76 late.

Northbound, another A321 VH-VWZ is operating JQ444, the 15600 hours mid afternoon MEL up to OOL that was in the sky at 1826 hours. Arrival should be at 2012 hours, 132 minutes late.

 

[Melburnian1]

Later on 11 April, the MEL to BNE (the 2030 hours - JQ570 - A320 VH-VQH) took off at 2148 so anticipated arrival is 62 late at 2342 hours.

JQ672 (2010 SYD up north to DRW) took off at 2206 so it should be at its equivalent of a 'gate' at roughly 0143 hours, 88 late on Friday 12. Aircraft is A320 VH-VQK. If forming JQ671 back down to SYD, the 0120 hours, departure will be unlikely prior to 0230, meaning it has to compete with busy peak period arrivals in SYD tomorrow morning.

Southbound JQ445, the 1900 hours early evening OOL - MEL is worse, becoming airborne at 2115 with arrival for A321 VH-VWZ predicted as 2320 hours, 115 late. At least it's a gain of about 15 minute since the earlier sector referred to above.

 

[Melburnian1]

JQ91, the small hours 0110 from DPS across to CNS on Friday 12 April 2019 has A320 VH-VQI. It took off at 0153 hours, about 20 - 25 late with arrival estimated as 0816 hours, 36 late.

The Thursday 11 late night 2345 hours JQ36 from DPS down to MEL (B788 VH-JKB) is arriving at 0830 hours, 110 late as it was airborne at 0119 instead of what should have been according to the timetable about 2340 hours.

On Friday 12, A320 VH-VGV is operating what may be a 'ferry' (empty) flight as JQ7991, having taken off at 0721 hours from OOL with SYD arrival suggested as 0840, not helped by having to hold above Broke, NSW.

JQ503 (0700 hours SYD - MEL) was in the sky at 0758 with A320 VH-VGI. Arrival should be at 0911 hours, 36 minutes late.

 

[Melburnian1]

A321 VH-VWQ on JQ560, the 0820 hours Friday 12 April from MEL up to BNE took off at 0927 so a 63 minute late arrival at 1123 hours is expected. Yesterday and into this morning, srating with at least JQ518 (1605 hours MEL - SYD), flights JQ523/678/677 (the latter two being a MEL - DRW return) were at least 45 minutes late so this has carried on to this morning, given that the aircraft lacked a night long layover on an airfield.

B788 VH-VKJ has now been inoperable at KIX for two weeks (since Friday 29 March).

 

[MEL_Traveller]

crystal ball time... JQ7 scheduled to operate MEL-SIN on 17 April looks a little fishy! This morning it was looking fairly wide open with seats at around $550 one way (multiple seats were showing available at this price). Business class also available (although looked like an oversell with seats at $1100 but no seats available for allocation).

Late this afternoon the flight is 'sold out' in all classes. Wonder if it has been cancelled?

The return JQ8 is however showing operating SIN-MEL - but on Thursday 18 April. (Anyone know why a 787 would stay on the ground a whole day in SIN? - it doesnt' operate back to SYD or BNE)

 

[Melburnian1]

crystal ball time... JQ7 scheduled to operate MEL-SIN on 17 April looks a little fishy!...Late this afternoon the flight is 'sold out' in all classes. Wonder if it has been cancelled?

The return JQ8 is however showing operating SIN-MEL - but on Thursday 18 April. (Anyone know why a 787 would stay on the ground a whole day in SIN? - it doesn't operate back to SYD or BNE)

Staying for maintenance?

From looking at the Wednesday just gone, the JQ7 indeed stayed in SIN until Thursday night's JQ8. Poor utilisation.

These flights not so long ago were daily, but as MEL_Traveller will remember better than most of us, cancellations were frequent. If JQ had a "choice" as to which route to cancel a return flight on, MEL - SIN was a favoured option (probably due to the relatively high number of QF flights, so finding seats for displaced passengers, while not easy, was not impossible).

With QF35/36 introduced post-QF Dubai withdrawal daily and QF37/38 also increased to daily, plus the heavy presence of SQ that has up to five flights on some days (four on others) each way, EK and TR, perhaps JQ decided its B788 was better used elsewhere for the majority of the week.

However operating twice a week on any public transport route isn't great, unless in this case passengers can travel one way on a JQ codeshare with QF metal.

 

[MEL_Traveller]

The bad news, it seems, is that JQ doesn't reaccommodate on QF flights if there's a cancellation.

Couple of unhappy posts on facebook with cancelled international JQ flights scheduled over Easter weekend, and QF flights, depsite being available, are not being offered

Perhaps the good news is that if JQ is advising pax that flights on the 19th are already cancelled, the SIN flight on 17th is still running?