Jetstar booked through travel agent - QF FF# never goes through

Thread starter crm911
Start date Apr 1, 2013

Status: Not open for further replies.

crm911

Intern

Apr 1, 2013

My weekly MEL-SYD bookings on JQ are made by the client's travel agent but my QF FF# just does not go into the booking. TA has no clue why it isn't happening and JQ counter staff don't have the time to figure it out. So I have to get it done at the counter each time.

The Jetstar website also cannot connect "my" booking with "me" when I log in, because the TA made the booking. I have no bookings according to it. If I provide the booking reference, why can't I claim it?

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