Jetstar B787 Reliability Issues

[DC3]

Jetstar will rebook you into QF J if there is no alternative JQ availability and a flight is disrupted within their control. That is a part of their customer recovery process

A silver lining. We could get used to that.

 

[Dinosaur]

This is a JQ 'recovery' flight which is created when PAX need to be accommodated by QF.

The flight is operated by QF, and, as I'm sure you know now, check in and all other admin is done with QF. The code is a bit like a codeshare, and simply ensures the ticket is kept in JQ's control. JQ and QF use separate ticketing systems, so they can't just transfer your PNR across to QF, which is why it comes up like this.

Just an FYI in case anyone else comes across this.

Ah ok, the 80 refers to the qantas matching flight and i guess the JQJQ is their code. Makes sense to me, staff at airport should be aware of that too.

In my case the silver lining was we got rebooked onto our preferred flight. (Original had a stop over, was the only award fare available).

But the whole expierence was a shamozzle for most involved. Still haven't done my reimbursement, sittin at $5-600 + seat selection fee.

 

[Saab34]

VKJ back today after a month in HKG. Back in service this arvo.

Interesting that they are getting some work done prior to entering a heavy check next year. Must have some serious issues to fix.

 

[markis10]

VKJ back today after a month in HKG. Back in service this arvo.

Interesting that they are getting some work done prior to entering a heavy check next year. Must have some serious issues to fix.

VKJ had a c check, d check is not due next year for this aircraft