JASA and FASA Cancelled - 5000 Classic Fee Deducted | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

JASA and FASA Cancelled - 5000 Classic Fee Deducted

Status
Not open for further replies.

lovestotravel

Senior Member
Joined
Sep 18, 2008
Messages
6,042
Okay so cancelled a few JASA's and FASA's over the past few months, but 2 of them have been hit with the CLASSIC AWARD REFUND FEE -5000 points..

This isn't correct, but just tried to call QF and they said ring back to speak to the FF service centre before 7pm.

Can't a normal rep fix this ?

Seems fishy to me
 

Dmac6345

Active Member
Joined
Sep 16, 2012
Messages
561
Flights
My Map
Last week I had and am still having dramas with cancelling some JASA's.
Not only did they hit me with 2 x 5,000 point penalties, they also processed a monetary amount. They have only credited my card a portion of the fee amount.
Very frustrating !!
 

boomy

AFF Supporter
Joined
May 10, 2013
Messages
7,491
What is the correct penalty for cancelling a MASA booking?
 

ketsuzei

Established Member
Joined
Oct 19, 2009
Messages
1,023
What is the correct penalty for cancelling a MASA booking?
It depends on the booking. Generally nothing for a domestic JASA (great during double SC promos), varies internationally.
 
Status
Not open for further replies.

Community Statistics

Threads
81,270
Messages
1,874,157
Members
49,131
Latest member
jebc
Top