- Joined
- Jul 5, 2015
- Posts
- 386
Hey all,
I'm a bit puzzled on this one.
I've gifted my sister 2 complimentary QANTAS lounge passes so she can use them on JQ12 (Jetstar) from Narita, Japan in a couple of days time.
The Qantas website states it has a QANTAS operated business international lounge (Airport lounge locations | Qantas)
at this airport, but my sister when trying to link the pass to the airport through the Qantas site - "Narita" doesn't appear in the search results.
I have also tried and get the same experience. I called QFF and they couldn't see any issues except that my sister's booking might not have her QFF linked in it - but she's checked and she does.
Has anyone had this happen to them? Can she just turn up to the lunge and show her passes? Or is there a T&C clause I've missed where she isn't eligible?
I'm a bit puzzled on this one.
I've gifted my sister 2 complimentary QANTAS lounge passes so she can use them on JQ12 (Jetstar) from Narita, Japan in a couple of days time.
The Qantas website states it has a QANTAS operated business international lounge (Airport lounge locations | Qantas)
at this airport, but my sister when trying to link the pass to the airport through the Qantas site - "Narita" doesn't appear in the search results.
I have also tried and get the same experience. I called QFF and they couldn't see any issues except that my sister's booking might not have her QFF linked in it - but she's checked and she does.
Has anyone had this happen to them? Can she just turn up to the lunge and show her passes? Or is there a T&C clause I've missed where she isn't eligible?